Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
The suite was an unusually large space for manhattan.
For a couple having a quick weekend getaway, the space to spread out, being walkable to Broadway and adjacent to a subway stop makes this is an ideal location.
Comment from Hotel Management
23 Apr 2024 by Shandel, Hotel Management
Thank you for staying with us, we are happy to hear you enjoyed your stay. Please come again and let us know when you return so we can continue to keep your experience with us great.Best wishes, stay safe
by A verified traveler
Posted 21 Apr 2024
Check-in was excellent (shoutout to Scott). We were greeted with bottles of water and had a bottle of Prosecco and toys for my two children waiting for us in the room. Service overall was excellent in all regards. The only item that could potentially be improved is more comfortable beds.
Comment from Hotel Management
21 Apr 2024 by Siobhan, Hotel Management
Dear Cary,Thank you for the feedback. I am delighted your enjoyed your stay. We are also currently changing all our furnishings and mattresses in the hotel. We hope to be completed this year. Best,Siobhan
by A verified traveler from South Royalton
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Siobhan, Hotel Management
Dear Melissa,Thank you for the wonderful feedbackBest,Siobhan
by A verified traveler
Posted 12 Apr 2024
I was not able to check in because my flight to NYC on Delta from Rochester for cancelled. I was disappointed to learn that I will still be charged for the hotel. I was coming to NYC for a work trip and had enough stress driving to a town two hours away to get a flight at 5am tomorrow. I can't speak to the hotel quality but I was really looking forward to my stay and am now out the money through no fault of my own.
Comment from Hotel Management
15 Apr 2024 by siobhan, Hotel Management
Dear Michelle, I am so sorry your trip experience issues. Unfortunately the cancelation policy is 48 hours prior to booking. Best,Siobhan
by A verified traveler
Posted 7 Apr 2024
Couldn’t be happier. Beautiful. Clean. Wonderful staff.
Comment from Hotel Management
8 Apr 2024 by Siobhan, Hotel Management
Dear Anna,Thank you for the wonderful review.Best,Siobhan
by A verified traveler
Posted 7 Apr 2024
Bryant Park Hôtel was an excellent place to stay. Very convenient and Shannen at the front lobby was so friendly and was so welcoming. My granddaughter adored the place and Shannen. Absolutely recommend this place.
Comment from Hotel Management
8 Apr 2024 by Siobhan, Hotel Management
Dear Geri,Thank you for the wonderful feedback. It means the world to us.Best,Siobhan
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
28 Apr 2024 by siobhan , Hotel Management
Dear Lauren, Thank you for the wonderful review.Best,Siobhan
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Siobhan, Hotel Management
Thank you for the wonderful reviewBest,Siobhan
by A verified traveler
Posted 2 Apr 2024
Staff was amazing. We felt well
E and well cared for.
Comment from Hotel Management
3 Apr 2024 by Kieran, Hotel Management
Hello Elke,Thank you for your kind words.We look forward to welcoming you back to the hotel.
by A verified traveler from North Bennington
Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Kieran, Hotel Management
Hello Jennifer,Thank you for your positive review.We look forward to welcoming you back to the hotel.
