Ratings based on 717 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2022
Room was 1 floor above ground level right next to a Terminal entrance. Car horns all night long along with Police Sirens and the Police yelling at the driver's of the cars picking up or dropping off at the terminal. Absolutely no sleep. For the money charged for 1 night's stay, Absolutely worthless.
by A verified traveler from Albany
Posted 3 Jan 2022
Extremely clean and super convenient/
by A verified traveler
Not worth the money/watch for double charges
Posted 2 Jan 2022 on HotelsOn the surface an ok hotel with a different kind theme. We booked a room with a view and paid extra money for it, our view was a brick building and a cisco truck. After mentioning it to staff all we received was argument and aggravation with no solution offered. So don’t spend any extra money booking a view.
The fun did not stop after our stay as we learn the Hotel charged us again for an already paid room, curious enough it was a les expensive rate than I paid Hotels.com but you win some you lose some.
The food is terrible for the money at the hotel resteraunt so skip that if you can.
I have been using hotels.com for years to book rooms on business and personal trips and this is the only bad experience I have had with billing issues or getting what I paid for so this is the first time I have felt I needed to leave a bad review to warn others.
by A verified traveler
Posted 29 Dec 2021
great location
by A verified traveler
Posted 27 Dec 2021 on Hotels
by A verified traveler
Posted 23 Dec 2021
Cool 60s décor with easy access to JFK airport and parking. Comfortable beds but could use better reading lights. If you get a room with a view it's fabulous but lower level rooms can look out onto cement walls and traffic.
by A verified traveler
Posted 16 Dec 2021
Amazing hotel and all very new!
Room was clean and a perfect size.
Check in and check so easy
Great food and drink options in the hotel so no need to venture into airport terminal,
Roof top pool area is a bonus
by A verified traveler
Posted 6 Dec 2021 on Hotels
by A verified traveler
Posted 30 Nov 2021
Loved the hotel. Beautiful inside in contrast to the drab JFK airport. The front desk could be a bit more efficient in checking us in, but outside of that it’s a definite place to stay when you need an overnight.
by A verified traveler
Posted 29 Nov 2021 on Hotels