Ratings based on 1,019 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Access to lots of places
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Location great for Empire State Building
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Mark, we're pleased to hear that the location of Martinique New York on Broadway, Curio Collection by Hilton suited your preferences, bringing the glitz of the Empire State Building within easy reach. Thank you for sharing your positive feedback. We hope to welcome you back in the near future.
by A verified traveler from Watertown
Posted 27 Apr 2024
Always some construction going on.
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Jeffrey, we acknowledge your observation about ongoing construction activities. Such projects are part of our regular efforts to enhance our guest experience at Martinique New York on Broadway, Curio Collection by Hilton, while causing as minimal disruption as possible. We appreciate your patience and understanding during this process.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Thank you for sharing your thoughts with us, Genie!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Martinique New York on Broadway, Curio Collection by Hilton. Thank you and have a lovely day!
by A verified traveler
Posted 24 Apr 2024
We LOVED Martnique! Our room was adorable, clean and comfortable. The location is great. And the best part was the staff--they were amazing. The door man, Jose, greeted us on our first day there and set the tone for us to have a fantastic trip. He was so nice and helpful, and he gave us great ideas for what to do in the city while we were there. We'll always stay at Martinique when we're in town.
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Rebecca, your high praise for Martinique New York on Broadway, Curio Collection by Hilton is truly appreciated. We're delighted you found our rooms charming, immaculate and cozy. We're also thrilled that Jose, as well as our other team members, were able to make your stay memorable with their friendly assistance. We look forward to being your preferred choice for accommodations whenever you're in town.
by A verified traveler
Posted 22 Apr 2024
The room was too way small. For sure was for one person as the bed was twin! Very very noisy hotel! They vacuum the carpet @ 5 pm for 30 min! They woke up me again in early morning on sunday vacuuming carpet again! Overall very bad experience for an very expensive hotel.
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Jonid, we're sorry to hear that your experience did not meet your expectations. On your concern about room size and noise level, we'll ensure your feedback is taken into consideration and used to reassess our cleaning schedule as we know how important restful sleep is. We understand that our prices may be higher compared to other hotels, and this comes with an assurance of quality room service and other amenities. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 21 Apr 2024
This property is right on the subway system and Herald Square, and around the block from Empire State Building.
Very good Koreatown restaurants nearby!
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
Paul, the Martinique New York on Broadway, Curio Collection by Hilton thanks you for taking the time to share your experience. We're thrilled to hear our prime location made for an enjoyable visit, providing convenient access to transportation and notable landmarks. Isn't it wonderful to have good Koreatown restaurants just a stone's throw away? Your feedback is appreciated and we hope to welcome you back soon.
by A verified traveler
Posted 20 Apr 2024
It has great location for travel and close to Korean town. The necessary things are well equipped, and I didn't feel any discomfort during my stay.
However, there is too much dust in the room, and it charges an additional $40 per day without prior notice. I think guests should be able to know the additional amount when making a reservation.
Comment from Hotel Management
21 Apr 2024 by Customer Service, Hotel Management
Soojin, thank you for sharing your thoughts and appreciating our convenient location. It's heartening to hear that you appreciated our amenities and the seamless experience provided during your stay. Your comments about the room cleanliness have been noted and will be shared with our housekeeping team for improvement.Regarding the unexpected additional charges, we would want to clarify that there is a 40 Daily Mandatory Destination charge which includes premium internet access, daily food & beverage credit, and other benefits, as part of your reservation. We understand how important clear communication is and will work towards making this information more accessible at the time of booking in the future. Thank you for choosing our property for your stay.
by A verified traveler
Posted 12 Apr 2024
The place was nice and a great location, but they surprise you with a $47/night extra fee that's "mandatory." This is on top of all the other fees that are charged prior to your arrival. This "surprise" should be included before I commit to staying.
Comment from Hotel Management
16 Apr 2024 by Customer Service, Hotel Management
Jenn, it's regrettable to hear there were discrepancies regarding our fees. We aim to be forthright about our pricing policy. On bookings taking place after April 9th, 2024, a 40 daily mandatory destination charge is in place which includes various benefits including a daily 15 food and beverage credit, premium guest internet access, and other amenities. We try our best to be transparent and do notify this to our guests prior to their booking. We trust this explains the charge and will ensure continued improvements in clarification for our guests.
