Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Friendly staff, clean, many amenities, and overall great hospitality.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 14 Feb 2024
Staff is great! Friendly and helpful. Thanks to Anna and Oscar for hosting my party. Stephen at the Concierge was great and helpful with my Bonvoy points. Room was bright, clean, quiet and comfy. Rooftop was well maintained. Will come back again!
by A verified traveler
Posted 29 Jan 2024
Great for short stay at a great price close to everything in nyc. Easy to get tp trains...shopping..dining and times square!
by A verified traveler
Posted 15 Jan 2024
Room was small, and very expensive(even for NYC) but that was not the staffs call! They were about a 30/10!! Very pleasant as well as accommodating. Need to lower the price, and open up the rooftop bar a bit earlier(5pm on a Saturday??? Didn’t make any sense. Overall about an 8.5/10
by A verified traveler
Posted 11 Jan 2024 on Hotels
by A verified traveler
Ok-ok. Not the usual Marriott standard
Posted 3 Jan 2024 on HotelsLocation is good and convenient. Room is a little cozy, comfortable for solo or couple with one large luggage. Filter water dispenser available. Lift is slow and staff is not as friendly
by A verified traveler
Posted 1 Jan 2024 on Hotels
The location is good and convenient. The room is a little small, but comfortable. There are filter water refill available. But the staff service and attitude are bad. We left in the morning with our luggages and the staff just walk away instead of helping to hold the entrance door for us. Carlos in fact was the best staff and nicest personality. Carter has the worst attitude
by A verified traveler
Posted 18 Dec 2023
I am giving an overall rating of 3, but it should be much lower. The staff was nice but everything else wasn't. The pictures show food, drinks, big rooms, please don't pay attention to it. The bedrooms are small dated and cheap, the hotel says is a 2 queen and is 2 full unconfutable beds, the water is either too could or too hot, If you are hungry good luck there are not restaurants nor room service the lounge opens 4 times a week and has no variety, the roof top is a popular place for drinks but nothing else. If you want ice, a microwave or bending machine by the way listed as amenities you have to go to the first floor. The internet was off when we arrived, and I really don't know if it was ever fixed, because the TV never worked and Wi-Fi slow or non existent. THIS WAS A STAY FROM HELL... NEVER AGAIN.
by A verified traveler
Posted 17 Dec 2023
Excellent location and especially loved the rooftop bar
