Ratings based on 1,476 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Nice room nice people
by A verified traveler
Posted 1 May 2024
The property was well kept it just needs update some of the furniture in the rooms.
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Laneko, Thank you for sharing a review of your recent stay with us. We regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon.Effie Mikedis,General Manager
by A verified traveler
Posted 1 May 2024
Good rooms
Comment from Hotel Management
2 May 2024 by General Manager , Hotel Management
Dear Saketh, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you loved our well-appointed rooms! We look forward to having you back the next time you are in the NYC area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel
by A verified traveler from Parrish
Posted 1 May 2024
Only had to stay one night when we flew into LaGuardia airport so this hotel was a convenient choice. The food was very good and the staff was very nice. The hotel was getting a little bit of an overhaul and there was an issue with using a credit card in the dining area and bar. They were only accepting cash. But they did have ATMs available.
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Thomas, Thank you for staying with us overnight and sharing your comments. We are happy you liked our service and the delicious food we serve. However, we regret any inconvenience caused by the mode of payment. We value your patience in this matter. Thank you again, and we hope you will choose us the next time you visit the area.Effie Mikedis, General Manager, LaGuardia Plaza Hotel
by A verified traveler from Norfolk
Posted 30 Apr 2024
It was okay but over priced
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Ashley, Thank you for sharing a review of your recent stay with us. We were pleased you enjoyed your overall stay, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. We truly value your feedback and hope to have another opportunity to welcome you back to our hotel. Effie Mikedis General Manager
by A verified traveler
Posted 29 Apr 2024
We had a very comfortable stay.
Comment from Hotel Management
30 Apr 2024 by General Manager , Hotel Management
Dear Smitha, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a comfortable time at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed and connected to your family and friends, along with exploring the attractions and culture of the city. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager,LaGuardia Plaza Hotel
by A verified traveler
Posted 29 Apr 2024
Got an invoice with $30 parking fee charged to my card …I never even used the parking garage .. it was just an assumption and based on that they charged… I had to call and let them know… usually I don’t even look… other than that all ok.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Zeeshan, Thank you for being our guest and for your candid review. We regret to learn that you experienced a billing-related discrepancy. We appreciate you bringing this to our attention and being patient in this matter. As this is concerning, we will review this with the appropriate individuals to ensure such a concern is not repeated. We are grateful for your understanding in the meantime. Thank you again for staying with us; we wish you safe travels.Effie Mikedis,General Manager
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by General Manager, Hotel Management
Dear Richard, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis, General Manager,LaGuardia Plaza Hotel
by A verified traveler
Posted 28 Apr 2024
The area around the hotel was scary. Was afraid to go outside.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Margaret, Thank you for the comments. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn about the issues you had near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope to have the opportunity to welcome you again soon. Effie Mikedis General Manager
by A verified traveler
Posted 28 Apr 2024
First room was dirty. Staff told us that their computer said it’s clean, almost like questions us. Second room had been broken into. Broken lock and door. Third room was okay but kids were running up and down the hall midnight.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Andrew, Please accept our apologies for providing anything other than a perfect experience during your stay. Upholding the quality of our guest rooms is a top priority for us; therefore, we are extremely sorry for the cleanliness and maintenance issues you had in your room and the inconvenience this caused. We will evaluate the instances you mentioned and will take appropriate action. We hope you will allow us to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Effie Mikedis General Manager
