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Top New York Hotel Reviews
Paramount Times Square – A Generator Hotel
6/10 Okay
"I stayed 2 nights, May 29th and 30th and checked out Sunday 31st. When me and my husband got to the hotel around 9am, we asked the lady at the desk, she had glasses on and she was very pleasant, she told us that we could check our bags and that she would call us if we could check in earlier, very helpful, her name started with an S, but awesome customer service. The guy at bag check was really nice to. The same lady called me around twelve and said that we could check in earlier, so that was nice. When we got to the hotel soon after the same lady from 9am wasn't at the check in desk. There was another woman there, she spoke Spanish, and she wasn't as pleasant as the lady in the morning. So I walked to the desk and said I got a call to check in earlier, she asked my name, and told me my remaining balance for the room, I paid and she gave me the room keys 🔑, we got our bag from bag check and went on the elevator to go to the room. We are in the elevator, press the floor number and nothing happened, the elevator started moving to whatever floor and a worker gets on the elevator and taps her card on a box thing in the elevator, so I asked her how to get to the floor of our room and she said we have to tap our room key on the box thing and wait for it to turn green 💚 then press the floor we are going to, we did that and it didn't work, she said she front desk person didn't activate the room keys. So we had to go back down stairs to the 1st floor and go back to the front de"
Sheraton New York Times Square Hotel
4/10 Poor
"Outdated room, staff not helpful, charge a fee to store luggage, and mandatory fee for you to get over price water and snack."
Arlo Midtown
8/10 Good
"I wish a kettle was available in the room, the shower door was not closing properly so after you take a shower you must clean the washroom floor."
Empire Hotel
8/10 Good
"Enjoyed the stay however the keys to the room wasn’t working very well and took many try’s to get into the room. However very clean and staff was nice and enjoyed the rooftop!"
Hyatt Grand Central New York
10/10 Excellent
"Popped in for a first time visit to New York for an event. The place was affordable for being downtown. Was right at Grand Central station so wherever we wanted to go was easily accessible by the Subways. Check in was easy and our room wasn’t huge by any means but that’s not most important to me. Just needs to be clean, a good shower and comfortable beds. Check check and check. Also having a mini fridge is a huge bonus. Gotta have cool drinks available at all times. Unfortunately the weekend was a rainy one for us. The fortunate thing though was the lobby had an umbrella checkout machine. Just sign up on the app and free umbrella use on weekends. Perfect. Just wish we saw it the first day. Overall the hotel took care of all our needs and was close to so many great attractions. We got to see so much stuff in our short few days thanks to this hotel. Will surely stay again in the future."
NEW YORKER BY LOTTE HOTELS
10/10 Excellent
"I've been staying at the New Yorker for nearly 10yrs and I love it. The staff are very helpful and has helped me with all of my needs over the years."
New York Marriott Marquis
8/10 Good
"Needed to ask a question at the check in desk. There was one lady working the “regular” side and 5 working on the “elite” line. Even when the elite line was clear, one lady worked her butt off on the long regular line. I understand that the elite members have spent more money than us peons, however we have to be willing to stay with you again in order to spend more money. This is unfair to your guests as well as your employees. Do better."
Park Central Hotel New York
10/10 Excellent
"It is in a great location to shopping and restaurants."
Hotel Edison Times Square
10/10 Excellent
"New favorite hotel in NYC. Polite, helpful staff. Quiet, clean, well appointed room. In the heart of the Theatre district."