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Overview of Row NYC

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Guest reviews

3.6 / 5Good
15,140 reviews
Guests rated this property 3.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

Popular LocationTimes Square3 min walk
Popular LocationBroadway3 min walk
Popular LocationRadio City Music Hall12 min walk
AirportNew York, NY (LGA-LaGuardia)30 min drive

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  • Standard Room

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room, City View

    Room amenities

    • 15 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Premium Room, City View

    3.6/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room, 2 Double Beds, City View

    3.6/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room (ADA)

    3.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room

    3.7/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    Room amenities

    • 20 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room (Two Twin)

    3.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Standard Room

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Executive Suite

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details

About this area

New York

In the city centre, Row NYC is in New York's Midtown neighbourhood, an area with good shopping. The area's natural beauty can be seen at Bryant Park and Central Park, while Central Park Zoo and Chelsea Piers are popular area attractions. Check out an event or a game at Madison Square Garden, and consider making time for American Dream Meadowlands, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transport: 49th St. Station is 6 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Times Square - 3 min walk
  • Broadway - 3 min walk
  • Bryant Park - 11 min walk
  • Radio City Music Hall - 12 min walk
  • Rockefeller Center - 14 min walk

Getting around

  • New York Penn Station - 13 min walk
  • 49th St. Station - 6 min walk
  • New York, NY (LGA-LaGuardia) - 30 min drive

Restaurants

  • Where to eat
  • District M – Serves breakfast, dinner and light fare daily.
  • City Kitchen – Restaurant with a bar. Serves breakfast, lunch and dinner daily.

About this property

Row NYC

4-star New York hotel in Midtown, walk to Times Square
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and self parking. All 1300 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Other amenities available to guests include iPod docking stations, hairdryers and laptop-compatible safes. Housekeeping is available on request.
Row NYC offers 1300 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and fridges can be requested.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 40 per night

Food and drink

Continental breakfast available for a fee daily 7 AM–11:30 AM: USD 6-15 per person
2 restaurants and 1 coffee shop/cafe
2 bars/lounges

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Fridge (on request)

Conveniences

Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
Spanish

Business services

24-hour business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch LCD TV
TV channels
iPod dock
Premium channels

Food and drink

Fridge (on request)

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property for check-in information
For more details, please contact the property using the information on the booking confirmation

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Concierge/Valet service
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self-parking fee: USD 40 per night
  • Refrigerator fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings.
This property has a smoking penalty fee of USD 400 per stay.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.
Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.
Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.
To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.
This hotel will place an authorization for USD 50 per night on the guest credit card at check-in for incidentals.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Row NYC and receive a full refund?
Yes, Row NYC offers free cancellation on select room rates, because flexibility matters! Please refer to Row NYC cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for USD 40 per night.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight.
What time is check-out at Row NYC?
Checkout is at noon.
Where is this hotel located?
Located in Midtown, this hotel is steps away from The Majestic Theater, Music Box Theatre and St. James Theatre. Times Square and Broadway are also within 5 minutes. 49th St. Station is 6 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.

Guest reviews

5 - Excellent
3,272
4 - Good
5,778
3 - Okay
3,417
2 - Mediocre
1,587
1 - Poor
1,086
3.7
Cleanliness
3.6
Service and Staff
3.5
Amenities
3.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

I had an unpleasant experience with the stuff and the cleanness of our room. The only positive thing about this hotel was the great location. Very central if you want to discover the city. But everything else was disaster! Our bathroom was not cleaned and traces from the previous visitors were still apparent. I also needed help from a hotel stuff to print some theater tickets which took forever. Stuff was really unfriendly. On our last day, the elevators and the Internet wasn't working anymore! Unfortunately, not a very good experience for us.

Stayed 4 nights in Mar 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    2/5

    • Disliked: Cleanliness

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved the Ambience . The staff were exceptional and polite

    Stayed 1 night in Mar 2020

    3/5

    • Liked: Amenities

    Location was excellent. Check-in staff wearing gloves and not changing them between guests is cross-contaminating everyone during the COVID-19 outbreak. After repeatedly asking for hand sanitizer to be placed on top of the check-in desk for guest use, there was still none available there three days later.

    Stayed 4 nights in Mar 2020