Ratings based on 962 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Will come back again. Overall happy.
by A verified traveler
Posted 19 Apr 2024
Staff was very good
by A verified traveler
Posted 18 Apr 2024
Complete lack of amenities and in operable room features.
by A verified traveler
Posted 17 Apr 2024
Very dirty and expensive I advise to choose another one
by A verified traveler
Posted 17 Apr 2024
Not as expected. This place is less than a motel. Poor maintenance, furniture and bedding. Quality service depends upon the person in front desk. Not recommended.
by A verified traveler
Posted 9 Apr 2024
Good and close to time square around 15 minutes walking
by A verified traveler
Posted 7 Apr 2024
The room was very quiet and mostly clean. The hair dryer was almost completely broken and seemed unsafe to use. It was also quite frustrating to have the room’s motion sensor turning on the bright room lights every time you flipped in bed. With 3 people in our room, the light was on all night, disturbing our sleep. Otherwise, we were very pleased with the property and particularly grateful to the helpful staff who checked in our luggage early and made us feel welcome.
by A verified traveler
Posted 6 Apr 2024
This property has had mixed reviews, so I was cautious. The price was right and the location near Javitz was great, so I gave it a shot. While it is obvious this isn't at the Hampton Inn level, it was clean and the bedding was fresh. The heat didn't work, the tub had a crack in it, a light didn't work, and the walls were thin. However, no bugs, no smells, and it was clean. Parking was a block away and the convention center was just down the street. At this price, I would stay here again.
by A verified traveler from Queens
Posted 4 Apr 2024
There was no hot water to shower with and dead batteries in the remote control for the TV
by A verified traveler
Posted 28 Mar 2024
