Ratings based on 971 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Clean and pleasant staff
Comment from Hotel Management
2 May 2024 by Anthony D. , Hotel Management
Dear Rodrigo,We can't thank you enough for staying with us and providing a 5-star review. Thank you.
by A verified traveler
Posted 30 Apr 2024
Good location
Comment from Hotel Management
30 Apr 2024 by Anthony D. , Hotel Management
Dear Sedale,Thank you for staying at the Hotel Hendricks and sharing your positive review. We appreciate it.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Anthony D. , Hotel Management
Dear Michael,Dear Matthew,Thank you for staying at Hotel Hendricks and providing a 5-star review! Your positive review is tremendously appreciated. Once again, thank you. Once again, thank you.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Anthony D. , Hotel Management
Dear Matthew,Thank you for staying at Hotel Hendricks and providing a 5-star review! We appreciate it and hope you will return soon. Once again, thank you.
by A verified traveler
Posted 26 Apr 2024
The check in staff was incredibly rude and didn’t take the time to explain anything about the hotel. Our room had an issue with the AC and after 3 tries to get it repaired we gave up and the front desk made it clear there was nothing to be done as they were fully booked. Our room wasn’t cleaned, we left at 8am and returned at 5pm and housing keeping hadn’t been in. Overall the service at the hotel was unacceptable and did not seem to care they were providing poor service.
Comment from Hotel Management
29 Apr 2024 by Anthony D. , Hotel Management
Dear Pamela,We wanted to apologies for your overall experience and ask if you spoke or reached out to a manager during your stay or even upon departure? We are concerned as "service" is important to us and quite surprised by the lack of care given to you.Once again, our apologies.
by A verified traveler
Posted 26 Apr 2024
Great relaxing day exploring
Comment from Hotel Management
29 Apr 2024 by Anthony D. , Hotel Management
Dear Cruel,Thank you for staying with us and providing a 5-star review. We appreciate it!
by A verified traveler
Posted 24 Apr 2024
Nice location. Easy walk to Times Square, Rockefeller Center, and Empire State Building.
Comment from Hotel Management
29 Apr 2024 by Anthony D. , Hotel Management
Dear Paul,Thank you for staying with us and providing a positive review. We truly appreciate it and look forward to welcoming you back.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Anthony D. , Hotel Management
Dear Rachael,Thank you for the 5-star review and staying at hotel Hendricks. We appreciate you staying with us.
by A verified traveler
Posted 19 Apr 2024
3 girlfriends and i just stayed for a fun filled 40th birthday weekend, the Hendricks did not dissapoint, the location is perfect the hotel is trendy and the staff is top notch, bug thank you to the manager Anthony for making our stay extra special. I would highly recommed booking Daintree for some epic rooftop photos.
Comment from Hotel Management
22 Apr 2024 by Anthony D. , Hotel Management
Dear Natasha, It was a pleasure meeting you and your friends. We are thrilled you had a great birthday weekend and staying at the Hotel Hendricks. Thank you for the positive review and sharing your experience. We look forward to having you back soon.
by A verified traveler
Posted 18 Apr 2024
Great roof top bar and the decor is so nice in the rooms
Comment from Hotel Management
22 Apr 2024 by Anthony D. , Hotel Management
Dear Laura,We wanted to thank you for choosing the Hotel Hendricks and sharing your positive review with us. Thank you!!
