Ratings based on 979 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rockville
Posted 27 May 2024
Construction on going in the hotel
by A verified traveler
Posted 13 May 2024
Nice clean rooms, elevator was a little loud at times and lobby was under renovation. Other than that had a nice stay, good room for the price and area. Great location
by A verified traveler
Posted 12 May 2024
Friendly and nice place renovating so no lobby yet but rooms very comfortable
by A verified traveler
Posted 11 May 2024
The property charged my card more than it was supposed there were stains on the sheets when I got to the room. The fro t desk agent who checked me in was eating instead of helping the front desk I had to call him from the back to check me in
by A verified traveler
Posted 11 May 2024
The customer service was outstanding—friendly and attentive. Its prime location in Midtown made exploring restaurants and shops a breeze. Renovations being done currently so hotel lobby will be even better. Bonus: close proximity to Penn Station for easy travel connections. Highly recommend!
by A verified traveler from THORNHILL
Posted 8 May 2024
Although the rooms are small and the hotel lobby was under construction , the location and staff were great.
by A verified traveler
Posted 7 May 2024
This property is a joke. They didn’t have anything they stated they had. No breakfast option, just apple and banana and some bagels right in the front when you walk inside. They were unable to accommodate an early check in because they are renovating the entire property. All the amenities (dining area, computer room, etc) all unavailable due to the renovations. I’m not sure what I ended up paying for because I received a room I didn’t ask for and no way to eat lunch or dinner. Yes there are restaurants around, but I planned to eat at the hotel. Also the hotel advertises on their website that they are fully renovated when it is in fact still half way being done. This is a sad excuse for a hotel. I will definitely not be returning.
by A verified traveler
Posted 3 May 2024
Aunque estaba bajo construcción su lobby todo lo demás estuvo muy bien y me dieron un cuarto con una vista espectacular ….
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 29 Apr 2024
had a great stay and a located in a great location.
