Ratings based on 217 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The rooms were lovely, spacious with great beds. It would have been nice to have not just one luggage rack but two since we had two suitcases and one had to sit on the floor. Plus there was no dresser or anywhere to put our things, which was too bad since we were at the hotel for 8 nights. Would have been nice to have a common area with a desk for working. Overall we liked the hotel (and paid for a total of 18 nights between three hotel rooms for family) but it was very pricey considering that there weren't many amenities. Also, sorry to be picky but the front desk staff was fairly unkind when we had to ask multiple times to get our room keys reset - they stopped working 4 times during the 8 night stay. The man at the front desk implied multiple times to me that it was my fault and that I shouldn't have put the key near my phone. That's not how the keys work, they're not magnetized. And both of our keys stopped working on the same days. Just FYI.
by A verified traveler
Posted 19 May 2024
No facilities (working area, common area to sit etc.) in the hotel but it's an okay stay.
by A verified traveler
Posted 4 May 2024
Clean and comfortable place. I do recommend
by A verified traveler
Posted 3 May 2024
Enjoyed my stay
by A verified traveler from Caesarea
Posted 1 May 2024
Nice hotel close to penn station modern room
by A verified traveler
Posted 7 Apr 2024
The staff were very nice and friendly. Very helpful. Had a very nice stay. Will definitely stay here on my next trip. Hidden gem
by A verified traveler
Posted 27 Mar 2024
The staff are wonderful, so courteous and friendly. The hotel was normal and clean.
by A verified traveler
Posted 24 Mar 2024
very nice japanese restaurant inside hotel fantastic cocktail hour offers $5 sake and very good quality
family run and good service
by A verified traveler
Posted 11 Mar 2024
Very nice and convenient
by A verified traveler
Posted 7 Mar 2024
The hotel has good ratings because it is clean and comfortable. If you’re looking for character, the room was all gray and drab with no designs or paintings. The hotel will validate your parking so you get the rate of $40 a day, it’s a 4-5 min walk. There was no cell service, the WiFi worked though. The restaurant was small and simple, but once again clean and very kind workers. It’s not a bad hotel by any means, just simple.
