Ratings based on 997 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2020
Lovely hotel despite the price which makes it difficult to pick this hotel over other more economical choices
by A verified traveler
Posted 10 Mar 2020
Beautiful property and nice staff. Great location
by A verified traveler
Posted 7 Mar 2020 on Hotels
Comment from Hotel Management
9 Mar 2020 by Fady, Hotel Management
Thank you for rating your experience. We look forward to hosting you again in the future.
Best regards,
Fady
by A verified traveler
Posted 2 Mar 2020
Sexy spot. Great bar. Amazing restaurant. Cool vibe. And not insanely priced. Also in the heart of the city.
Comment from Hotel Management
3 Mar 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay. We look forward to hosting you again soon!
Best regards,
Fady
by A verified traveler
Posted 29 Feb 2020
Comment from Hotel Management
2 Mar 2020 by Fady, Hotel Management
Thank you for rating your experience... We look forward to hosting you again in the future!
Best regards,
Fady
by A verified traveler from Canada
Posted 25 Feb 2020
They no longer use le labo candles and the distinct “Gramercy smell” is gone.
Now it seems like just an older hotel.
Also, the peloton cycle could not connect to the internet so could not be used one of the days I was there.
Comment from Hotel Management
26 Feb 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay and we hope to get the opportunity to host you again.
by A verified traveler
Posted 24 Feb 2020
Location was great also restaurants in the area were very good but staff at hotel were the best we will be back soon.
Comment from Hotel Management
26 Feb 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay and we hope to get the opportunity to host you again very soon.
by A verified traveler from Toronto
Posted 23 Feb 2020 on Orbitz
The hotel is unique and the dark, old feel of the place charming. It was an ideal winter hotel in many ways. The location could not be better. That said, it is an old hotel -- the heating was uncomfortable -- noisy, too hot, too hard to control -- the internet was spotty at best, the bathroom cramped and old. Some basic amenities that one finds in newer high-end hotels like a kettle or Nespresso are not there. While it was a nice stay, I doubt I would return.
Comment from Hotel Management
26 Feb 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay and we hope to get the opportunity to host you again.
by A verified traveler from Philadelphia
Posted 21 Feb 2020
Disappointed that as a guest you didn’t have any privileges to the bar on-site. It was a $1000 table min to enter
Comment from Hotel Management
26 Feb 2020 by Fady, Hotel Management
Thank you for sharing feedback on your stay. Next time we will ensure to get you on the list in advance for the Rose Bar
by A verified traveler
Posted 20 Feb 2020
Comment from Hotel Management
26 Feb 2020 by Fady, Hotel Management
Thank you for rating you experience! We look forward to hosting you again soon!
Best regards,
Fady
