Ratings based on 496 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
I like that it is in Manhattan but without the crowd. I don't like the banging/jarring sound when you get off the elevator and outside of the room.
Comment from Hotel Management
3 May 2024 by Customer Service, Hotel Management
Gina, we appreciate your feedback. We're glad you enjoyed our location tucked away from the hustle and bustle. We regret any inconvenience caused by the noises you experienced near the elevator and rooms. It's feedback like yours that helps us improve guest experience. We invite you to stay with us again so we can offer an improved experience.Mohit MalhotraGeneral Manager
by A verified traveler from Flushing
Posted 1 May 2024
good location
too expensive
parking problem
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Young, your feedback is valuable to us. The proximity of our location is something we are glad you found beneficial. As for your concerns regarding cost and parking, we always strive to align our pricing with the services we offer while also ensuring reliable parking facilities. We appreciate you pointing out these matters for improvement.Mohit MalhotraGeneral Manager
by A verified traveler
Posted 30 Apr 2024
It would be nice to have a kettle in the room. It is impossible to make some tea in the late evening.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Petro, thank you for your feedback. We understand that having in-room facilities for a warm beverage could enhance your comfort during those late evenings. Your suggestion about a kettle has been noted and will be considered by our management. We appreciate your constructive feedback and look forward to the possibility of hosting you again in the future.Mohit MalhotraGeneral Manager
by A verified traveler
Posted 28 Apr 2024
This is a beautiful hotel located in a beautiful part of NYC. There are restaurants in walking distance. Ali, who works at the front desk was so sweet and treated us very well. Can't wait to return..
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Christina, it's fantastic to hear how much you enjoyed your time at Graduate New York. The location, proximity to restaurants, and our kind team members, such as Ali, truly make our hotel special. We're thrilled to know you're looking forward to your return. We can't wait either!Mohit MalhotraGeneral Manager
by A verified traveler
Posted 18 Apr 2024
We had a wonderful stay at the Graduate. Spacious rooms and stunning views. Good breakfasts. Safe snd surprisingly convenient area.
Comment from Hotel Management
18 Apr 2024 by Customer Service, Hotel Management
Abigail, it truly is a delight to hear about your positive experience at the Graduate New York. We're thrilled to know you found our rooms spacious accompanied by stunning views, and that you enjoyed our refreshing breakfasts. Your mention of the convenient and safe location further cements what we aspire to provide our guests. Looking forward to your return visit.Mohit MalhotraGeneral Manager
by A verified traveler
Posted 16 Apr 2024
This hotel it’s really nice and in a very good location. So easy to get to Manhattan. The Roosevelt island it’s so peaceful. We got into all kinds of transportation to explore the area. My nice love it. We definitely go back.
Comment from Hotel Management
16 Apr 2024 by Customer Service, Hotel Management
Fabiola, it's fantastic to hear you appreciated the Graduate New York's prime location and found Roosevelt Island peaceful. We're delighted your niece enjoyed it too and that you used different modes of transport to explore the area. We are eagerly awaiting your return for more adventures.Mohit MalhotraGeneral Manager
by A verified traveler
Posted 13 Apr 2024
Excellent hotel
Comment from Hotel Management
13 Apr 2024 by Customer Service, Hotel Management
Ely, it's wonderful to hear your high praise for Graduate New York! We're pleased we could deliver an exceptional stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.Mohit MalhotraGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Amazing view of Queens Boro Bridge. Very nice theme of collegiate ( books/ a draft of the constitution in room). Very spacious room for NYC. Super nice front desk staff.
Comment from Hotel Management
2 Apr 2024 by Customer Service, Hotel Management
Brian, thank you for sharing your experience at Graduate New York. It's wonderful to hear you appreciated our university-inspired theme, spacious accommodations, and the spectacular views. We're also delighted to hear of the positive experience you had with our welcoming front desk colleagues. Making your stay memorable is our top priority. We hope to welcome you back on your next visit to NYC!Mohit MalhotraGeneral Manager
by A verified traveler
Posted 30 Mar 2024
As a former New Yorker, who really hasn’t spend much time on Roosevelt, Island, I was very happily surprised with the time that was spent here at this hotel. we felt safe and Wendy who works at the front desk was extremely kind and understanding to our special needs. She gets a five star!
Comment from Hotel Management
31 Mar 2024 by Customer Service, Hotel Management
William, it's fantastic to hear about your positive experience at Graduate New York! We agree, Roosevelt Island brings a unique side to our city, and we're glad you felt secure during your stay. It's also wonderful to learn that Wendy was able to provide exceptional service and met your specific requirements with kindness and understanding. Your five-star evaluation for her will surely bring a smile to her face. We hope your next visit will be as pleasant as the previous one.Mohit MalhotraGeneral Manager
by A verified traveler
Posted 28 Mar 2024
Lovely, friendly, accommodating staff. Views were outstanding. Would recommend to anyone staying in NYC.
Comment from Hotel Management
29 Mar 2024 by Customer Service, Hotel Management
William, your warmth and positivity towards Graduate New York are truly appreciated. Our team members strive to provide a welcoming and accommodating atmosphere, so it's fantastic to hear you felt this during your stay. Your commendation about the outstanding views will surely be cherished by future guests considering a visit to the city. Thank you for the strong recommendation, and we hope to see you again for another memorable stay in NYC.Mohit MalhotraGeneral Manager
