Ratings based on 972 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Stayed night. Would stay again. Met our needs, and pet friendly was a plus.
Comment from Hotel Management
30 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager lan Galloway
by A verified traveler
Posted 28 Apr 2024
The staff is very nice, it’s clean, the bed is comfy. Suitable for me. The curtains do not fully close (per the design), so if you need darkness, this isn’t the spot. I used a $20 dollar credit…otherwise it would have felt overpriced.
When I arrived at around 3:30 PM the 5th floor was wreaked of weed. When I returned at 3:00 AM, the weed smell remained. Whoever had the room connected to mine was talking non-stop and making a ruckus — it sounded like they were moving furniture and opening and closing drawers, dropping things on the floor — likely wasted people. I gave them half an hour and a few bangs on the wall before I called the front desk. He went to their room twice. They finally quieted down after and hour or so. The front desk called me in the morning and let me check out at noon.
Comment from Hotel Management
29 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager lan Galloway
by A verified traveler from Cary
Posted 23 Apr 2024
The property was very clean. Room and bath were really clean.
Cons- I paid for a King size room but bedding was a queen bed and very small room. Smell of people smoking in it Rhee room was coming into our room.
I would recommend this hotel, very close to transportation, stores and restaurants.
Comment from Hotel Management
23 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
by A verified traveler from Flemington
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
by A verified traveler
Posted 21 Apr 2024
No professional
Comment from Hotel Management
22 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager lan Galloway
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
by A verified traveler from Grand Rapids
Posted 18 Apr 2024
Great value and location. Friendly and efficient staff. Don't expect too much from the TV but the Wifi worked and the shower was nice and hot.
Comment from Hotel Management
18 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
by A verified traveler
Posted 18 Apr 2024
Great time, can do whatever
Comment from Hotel Management
18 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
by A verified traveler
Posted 17 Apr 2024
Check the rooms AC/fan
Comment from Hotel Management
18 Apr 2024 by Ian Galloway, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,General ManagerIan Galloway
