Ratings based on 1,848 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Property was within walking distance to stores and restaurants.
by A verified traveler
Posted 30 Apr 2024
This property is very spacious, clean. The staff were really friendly. I enjoyed my day stay here with my family. Thank you
Comment from Hotel Management
1 May 2024 by HOTEL MANAGEMENT, Hotel Management
We truly appreciate you taking the time to share your rating with us,Tyrese. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
by A verified traveler
Posted 30 Apr 2024
The property was quite dated, but everything in the room worked just fine. The room we were checking in had a faulty bathroom door, but the staff kindly transferred us to a new room. However, the new room was a bit dirty, especially the bedsheets, either because they had not been prepared for incoming guests or because the cleanliness standard in this hotel is just average. The staff, however, were friendly and accommodating. Another redeeming quality about this hotel is its location. It is very close to Lexington subway station, and there are lots of dining options nearby.
Comment from Hotel Management
1 May 2024 by HOTEL MANAGEMENT, Hotel Management
Thank you for taking the time to rate our hotel,Hensl. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!
by A verified traveler from Redmond
Posted 29 Apr 2024
Great location
Comment from Hotel Management
30 Apr 2024 by HOTEL MANAGEMENT, Hotel Management
We truly appreciate you taking the time to share your rating with us, Lei. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
by A verified traveler
Posted 28 Apr 2024
Great stay!
Comment from Hotel Management
29 Apr 2024 by HOTEL MANAGEMENT, Hotel Management
Thank you so much for your 5-star rating, Steven! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
1 May 2024 by HOTEL MANAGEMENT, Hotel Management
We truly appreciate you taking the time to share your rating with us, Surya, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!
by A verified traveler
Posted 28 Apr 2024
Very happy with the staff for check in and concierge service transport arrangements.
Comment from Hotel Management
29 Apr 2024 by HOTEL MANAGEMENT, Hotel Management
We truly appreciate you taking the time to share your rating with us,Diane. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon
by A verified traveler
Posted 28 Apr 2024
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Comment from Hotel Management
29 Apr 2024 by HOTEL MANAGEMENT, Hotel Management
Thank you for taking the time to share your experience with us, Eric. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by HOTEL MANAGEMENT, Hotel Management
We truly appreciate you taking the time to share your rating with us, Jill. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
by A verified traveler
Posted 26 Apr 2024
The hotel is walking distance to the subway which has great access to downtown and JFK and LaGuardia airports. There were many food options nearby. Very happy we got this hotel.
Comment from Hotel Management
27 Apr 2024 by HOTEL MANAGEMENT, Hotel Management
We truly appreciate you taking the time to share your rating with us,Lizanne. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon
