Ratings based on 969 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
I can’t really explain. It was ok. Nothing really wrong but I guess I thought it was going to be a little fancier. It’s like if owners of a speakeasy opened a hotel. It’s quiet for sleep but at 7 am everyone’s banging around and the doors are super thin. I liked the snack shop. The staff was friendly. The shower was amazing. I don’t even leave reviews ever but for some reason I felt compelled to let you know it’s average. I feel like for the price I have better options. I just wanted to try something new. So I guess I typed all this out for no reason. I could have just said “eh.”
by A verified traveler
Posted 29 Apr 2024
Great stay
by A verified traveler from Bronx
Posted 22 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay. We will work to ensure a better experience for future stays.
by A verified traveler
Posted 21 Apr 2024
Great clean and very close to major mass transit. Very friendly staff
Comment from Hotel Management
23 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again.
by A verified traveler
Posted 21 Apr 2024
I enjoyed how it was easy to navigate and the staff was friendly and accommodating
Comment from Hotel Management
23 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again.
by A verified traveler
Posted 18 Apr 2024
Very pleased with everything! Especially the location! Everything is in walking distance!
Comment from Hotel Management
23 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again
by A verified traveler
Posted 16 Apr 2024
Great Room, loved the bed, however the noise came through pretty easily. Overall a really nice stay.
Comment from Hotel Management
23 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again.
by A verified traveler from North Augusta
Posted 16 Apr 2024
The location was great; you had to pay $25 a night for a “hotel” fee. House-keeping was optional and had to be requested. There was a sign in the door that said not to inhabit the building by because of some health code violation or permit, I took a pic of the sign. It was really nice to have croissants and bananas in the morning and it’s right across the street from a Starbucks! Overall it was adequate.
Comment from Hotel Management
23 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay. We will work to ensure a better experience for future stays.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay. We will work to ensure a better experience for future stays.
by A verified traveler
Posted 14 Apr 2024
The most important it was a very clean hotel.They offer breakfast .You can walk 5 min to Times Square .Metro/train station/buses are everywhere next to hotel.Best location.the staff was very good and friendly
Comment from Hotel Management
16 Apr 2024 by Citadines Connect Team, Hotel Management
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again
