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Best Western Plus City Line Hotel

2.5 star property
Travelers can energize at the hotel gym before starting their day, with the added convenience of an electric car charging station nearby

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The Best Western Plus City Line Hotel puts guests within reach of Yankee Stadium's excitement. Visitors stay connected with in-room WiFi while the 24-hour business center helps them remain productive. The hotel's gym provides a convenient spot to maintain fitness routines.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is Best Western Plus City Line Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Best Western Plus City Line Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Plus City Line Hotel?

Check-out is at 11:00 AM.

Where is Best Western Plus City Line Hotel located?

Situated in Bronx, this hotel is within 3 mi (5 km) of Apollo Theater, Yankee Stadium, and Central Park. Columbia University is 2.5 mi (4.1 km) away. Brook Av. Station is 8 minutes by foot and Cypress Av. Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.8

Cleanliness

6.6

Amenities

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 55 out of 176 reviews
Rating 8 - Good. 52 out of 176 reviews
Rating 6 - Okay. 23 out of 176 reviews
Rating 4 - Poor. 17 out of 176 reviews
Rating 2 - Terrible. 29 out of 176 reviews

Reviews

Verified

10/10 Excellent

Boris

Liked: Staff & service, amenities, property conditions & facilities
A parking lot with a private door.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new. Still a few finishing touches being done. Great location for Yankees games.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Halimatou

They was a loud noses during the night.
Stayed 4 nights in Jun 2022
Verified

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Person at the front desk wasn’t there had to wait a while. There was cigarette burns all over the blanket when I came up in the room.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Didn’t feel safe

Stayed here because we thought it would be easy to get to the subway. It was 6 blocks away and the walk was through an area that didn’t feel safe after dark. (We walked through during the day and it was okay. Maybe I’m just silly.). There were only 5 parking spaces and they were hard to get to. Room was so small we couldn’t open suitcases unless we put them on the bed. We booked 3 nights but only stayed one.
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities

Stay Away!

This was the worst experience I have had at an hotel. We had to change rooms three times due dirt and filth. Finally after the third room change and the nasty attitude of the front desk staff, we ended up checking out early. When you check in there is a sign that says "No Partying Allowed". Which means they no this is an issue. However when we called about the late night partying and weed smoke filling the halls, we were met with hostility and a snotty attitude. Not the place for a family trip.
Stayed 7 nights in Jun 2022
Verified

2/10 Terrible

William

Cuarto muy bien. Lo demás no
Stayed 5 nights in Aug 2022
Verified

8/10 Good

Jhonatan

.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Ronald

Disliked: Cleanliness, amenities, property conditions & facilities
The room smell super bad , in the middle of the night people talking on the hallway, room super small it was crazy to stay there
Stayed 1 night in Jun 2022
Verified

6/10 Okay

arielle

Liked: Cleanliness, property conditions & facilities
The room was clean and nice but the staff wasn’t very helpful. Forgot one of our pillows(very important to us) and called within 5 minutes of leaving to ask the staff to put it aside for us, they claimed it was never left in the room although this pillow is completely different than any of the one they provide in their rooms. Hung up on us twice when we called asking to come pick it up. Not very happy.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again! Very clean! Is close to everything.
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Ryla

Disliked: Staff & service, amenities
This Hotel is just the bare minimum. The hospitality isn’t good and the rooms are barely cleaned.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Good price. Loud location. Very hard to sleep if your room faces the road.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service, staff was polite always. Breakfast could have been better but overall it was a great stay. 👍
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Janelly

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2022
Verified

8/10 Good

Atif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience was very good.
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet wasn’t clean and there was a bug on the bed.
Stayed 1 night in May 2022
Verified

2/10 Terrible

kazuhisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground, wet, dark, elevators broken, and scary. Th area is ghetto.
Stayed 1 night in May 2022
Verified

4/10 Poor

Teresa

Disliked: Cleanliness, amenities, property conditions & facilities
3.5 miles from LaGuardia, interior run down, poor quality lighting, breakfast area in the basement, dismal, Terribly noisy at night (other patrons) Very limited food choices had to be delivered …
Stayed 1 night in May 2022
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful checkin, unpleasant and unfriendly staff, not even just polite
Stayed 1 night in May 2022
Verified

6/10 Okay

Wilhelm

Disliked: Amenities, property conditions & facilities
Room with 2 double beds was extemely small, plus toilet had issues that we had to use the staff toilet in the basement.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Meydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2022
Verified

6/10 Okay

Junsik

딱히 브롱스에 있다고 위험하진 않은데 주변이 확실히 깨끗하고 안전해 보이진 않음. 그것보다 문제는 어차피 이 주변에서 놀일은 없지만 호텔 로비랑 엘리베이터가 좀 더럽고, 샤워실 바닥이 조금 더러웠음. 그래도 베스트웨스턴인데 청결상태가 실망. 그 외에 침구류나 청소 상태는 좋았음. 가성비가 좋아서 다시 가긴 할건데 이런 점은 개선했으면. 아 그리고 주차장이 건물뒤에 있는데 좁아서 건물뒤 주차장이 꽉차면 주변 길에다가 주차해야함;
Stayed 1 night in Apr 2022
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Other than the elevator of working everything else was good.
Stayed 1 night in Apr 2022