Ratings based on 350 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
Great hotel, but the quality of service doesn’t meet the standard it should for a premier hotel
Comment from Hotel Management
1 Apr 2024 by R, Hotel Management
Dear Robert, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and will follow up on your feedback. We thank you for staying with us and look forward to welcoming you back in the not too distant future.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
19 Apr 2024 by R, Hotel Management
Dear Gisell, Thank you for staying with us recently. Having reviewed your scores, please accept my heartfelt apologies for any challenges during your stay that led to a less than desirable experience.I do hope that we have the opportunity to welcome you back in the future, and that you have an exceptional stay experience.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 29 Jan 2024 on Hotels
Service
Comment from Hotel Management
30 Jan 2024 by R, Hotel Management
Dear Michel, Thank you for selecting our hotel, and taking the time to share your experience. We look forward to welcoming you back in the not-too-distant future.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 25 Jan 2024
Highly recommended
Comment from Hotel Management
25 Jan 2024 by R, Hotel Management
Dear Angelo, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 7 Jan 2024
Great
Comment from Hotel Management
11 Jan 2024 by R, Hotel Management
Dear Paul, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 7 Jan 2024
Such a welcoming, elegant and opulent hotel. The food and drinks was divine. The pool and hot tub are a must. Felt perfectly pampered.
Comment from Hotel Management
11 Jan 2024 by R, Hotel Management
Dear Christina, Thank you for your wonderful review. It brings us great pride knowing that you enjoyed our facilities and more importantly, the service provided by our team.Once again, thank you for your time and we look forward to your return.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
11 Jan 2024 by R, Hotel Management
Dear Claudia,Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 30 Dec 2023
We stayed here for the night with our two toddlers and everyone was very friendly. The food was good and the property was very clean.
Comment from Hotel Management
2 Jan 2024 by R, Hotel Management
Dear Mr. Angelo, Thank you for your wonderful review. It brings us great pride knowing that you enjoyed our facilities and more importantly, the service provided by our team.Once again, thank you for your time and we look forward to your return.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler from Washington
Posted 24 Dec 2023
Comment from Hotel Management
27 Dec 2023 by R, Hotel Management
Dear Nicholas, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
19 Jan 2024 by R, Hotel Management
Dear Michelle, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
