Ratings based on 968 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Thank you for this excellent rating, Yaima!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Key West / The Keys Collection! We'd love to host you again someday for yet another unforgettable visit.
by A verified traveler
Posted 31 May 2024
Very clean and nice people
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Ethan, thank you for your kind words! Hilton Garden Inn Key West / The Keys Collection takes pride in maintaining a clean environment and having a friendly team. We look forward to your next visit!
by A verified traveler
Posted 27 May 2024
Great
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Yaricey, the team at Hilton Garden Inn Key West / The Keys Collection is thrilled to hear you had a great experience. We hope to welcome you back soon!
by A verified traveler
Posted 26 May 2024
Fit our needs
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Randy, thank you for sharing your positive feedback. Hilton Garden Inn Key West / The Keys Collection is pleased that our accommodations met your expectations. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 26 May 2024
Great stay
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Berry, thank you for your wonderful feedback! The team at Hilton Garden Inn Key West / The Keys Collection is delighted you had a great stay. We hope to welcome you back soon!
by A verified traveler
Posted 25 May 2024
Nice place to stay
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Lori, thank you for your kind words. Hilton Garden Inn Key West / The Keys Collection is thrilled to hear you had a pleasant stay. We're looking forward to welcoming you back again soon!
by A verified traveler
Posted 24 May 2024
Perfect 💯
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Thanks for the perfect rating, Guyvens!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn Key West / The Keys Collection, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Thank you for sharing your perfect rating with us, Antonio!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Key West / The Keys Collection! We want everyone to feel right at home at Hilton Garden Inn Key West / The Keys Collection. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Dayanis, thank you for your perfect rating! The team at Hilton Garden Inn Key West / The Keys Collection is thrilled to know you had such a positive stay. We're looking forward to welcoming you back soon!
by A verified traveler from westminster
Posted 19 May 2024
Beautiful pool area. No cups in the bathrooms is bad
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Christopher, thank you for taking the time to share your feedback. The team at Hilton Garden Inn Key West / The Keys Collection is happy to hear you enjoyed our beautiful pool area. We appreciate your input regarding the bathroom amenities and will take it into consideration. We hope to have the pleasure of welcoming you back in the future!
