Ratings based on 46 Verified Reviews
3.8 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Breathing my way through the night
Posted 13 Jul 2020 on HotelsThe staff is amazing and extremely helpful, but this is unfortunately the only good thing about our stay. The A/C was not strong enough to combat the summer heat in a small room, construction works were ongoing till late at night in the house nearby, and the overall condition of the house are very basic. The pictures at hotels.com are compensated by the beautiful scenery, but don't reflect the true condition of the house. Besides, the walking distance to Jiufen old street is about 30 mins (not 11 mins as stated at hotels.com) and involves hiking so better be equipped with a flashlight if you plan to return at night
by A verified traveler
deceiving villa
Posted 4 Dec 2019 on HotelsThe villa was too far from jiufen, The villa wasn't maintained because the room was dirty.
The caretaker was courteous but doesn't know how to speak english.
by A verified traveler
Posted 18 Nov 2019 on Hotels
by A verified traveler
No English
Posted 1 Jan 2019 on HotelsWe had a few issues with the local language as the staff spoke no english but they tried their best. It wasnt near the old street so we had to either take a taxi or bus. There were some lovely views! Overall not bad
Comment from Hotel Management
26 Jan 2019 by 萬, Hotel Management
謝謝
by A verified traveler
Awesome Weekend Trip
Posted 26 Jun 2018 on HotelsAway from the mainstream. Dogs welcome. Awesome view over the sea and surrounding mountains. Lovely hotel staff. Yummy local breakfast and snacks. Comfy bed and strong but quiet AC. Small bath room but super strong shower. Great stay.
Comment from Hotel Management
31 Jul 2018 by 萬, Hotel Management
Thank you for your praise
by A verified traveler
Posted 18 Jun 2018 on Hotels
Very accommodating staff
Comment from Hotel Management
20 Jun 2018 by 萬金遊, Hotel Management
Thank you for sure
Recommended
for Everyoneby A verified traveler from Singapore
Nice view and pleasant host
Posted 7 May 2018
Pros: The view
Cons: The cleanness...
Location: mountain climbing and shopping
The villa is in a nice location with wonderful views. But travelers are advised to take a cab there as there are limited parking lots and the road leading to it is a long narrow-winding one.
We may have caught the housekeeper in a surprise as the room was not thoroughly cleaned on the first day. But they more than made up for it with their pleasantness
Comment from Hotel Management
10 May 2018 by One, Hotel Management
Thanks for support and inclusion will pay attention
by Lei
Posted 7 Oct 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Nice people and nice stay !
Posted 12 Mar 2017
Pros: I like the peoples in this homestay. A family indeed.
Cons: Directory to homestay can be improved by send accurate location map through email to customer.
Location: Near Jiufen and Museum.
Must say 3 times. Homestay family is great , they are helpful and friendly. Besides that, we eat a family dinner and spend a nice night which words cannot describe it.
Comment from Hotel Management
15 Mar 2017 by 萬金游, Hotel Management
感謝好評，民宿原本就是一個大家庭，主人興客人一起用家常菜也是一種幸福
by A verified traveler
不會再入住，也不推薦
Posted 20 Sep 2021 on Hotels入住時間到房間還未安排好，一直到晚上九點才勉強換兩間房給我們；更換的房型中房內煙味極濃，味道就像是錢櫃包廂一般揮之不去；也不符合網頁上說明每一組客人間隔34小時以上的防疫聲明；房間地板也不乾淨
Comment from Hotel Management
21 Sep 2021 by madonna, Hotel Management
真是抱歉造成您的不舒服，我們會加強改善員工的訓練~
