Ratings based on 144 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Britannia Beach
Posted 27 Feb 2024
Very nice natural hot spring for cold weather
Comment from Hotel Management
27 Apr 2024 by fang, Hotel Management
謝謝,歡迎再來玩哦！
by A verified traveler
Posted 13 Nov 2022 on Hotels
by A verified traveler
Extremely friendly service!
Posted 31 Jul 2021 on HotelsOur stay was pleasant. The hotspring area has a great view to the mountains! The room itself looks outdated and some parts of the room definitely need fixing and remodeling.
Their service is TOP-NOTCH! They picked us up at the bus station and when we checked out they also dropped us at Wulai Old street for us to sightsee, later ok they dropped our belongings free of charge!
by A verified traveler
Posted 1 Jan 2020 on Hotels
by A verified traveler
Quiet hotel with a great view.
Posted 28 Sep 2018 on HotelsNice quaint hotel up the mountain in wulai. Great views from the balcony and hot tub. However, it is quite far away from the old street where the shops and food are located, which posed no problem for me. There is a family mart 500m away from the hotel. Great to be near nature but if you want convenience, better to have your transport.
by A verified traveler from Hong Kong
Posted 22 Aug 2018
Beautiful place. Kids friendly. Will be back next time!
by A verified traveler from Sydney Australia
Do not stay
Posted 12 Apr 2018I have done a lot of traveling and have never stepped into a more disgusting accomodation. I have stayed in packpackers to 5 star hotels in my time and I can tell you this is not worthy of a 31/2 star hotel as listed by Expedia.
The photos do not reflect the conditions of this accomodation. We are sure the photos are either so so old from when it was in better condition or they have been photo shopped. The place was absolutely filthy and could not stay.
It is impossible to contact Expedia by phone when there is an issue like this.
The hotel rating have to come from friends and family it is so bad
Comment from Hotel Management
10 May 2018 by fang, Hotel Management
謝謝您的建議
by A verified traveler
Posted 7 Apr 2018 on Hotels
Comment from Hotel Management
10 May 2018 by fang, Hotel Management
謝謝您的建議
by A verified traveler
Posted 20 Feb 2018 on Hotels
It’s nice to have a hot tub inside the room but rooms are old but still clean.
The meals are very basic.
by A verified traveler
Posted 2 Jan 2018 on Hotels
