Ratings based on 90 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 11 Feb 2024
Well designed and tastefully decorated. Friendly staff. There is no view for you - but the beach is a couple of blocks away so no problem. Also an excellent breakfast/lunch cafe just a 2 minute walk away.
Comment from Hotel Management
12 Feb 2024 by Paul, Hotel Management
Thanks Mike for the great review.
by A verified traveler
Posted 6 Feb 2024
All good
Comment from Hotel Management
6 Feb 2024 by Paul, Hotel Management
Thanks Mike
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
3 Jan 2024 by Paul. the owner, Hotel Management
Thanks Jason
by A verified traveler
Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by Paul. the owner, Hotel Management
Thanks Kirk
by A verified traveler
Great New Plymouth motel
Posted 23 Oct 2023 on HotelsConvenient place to stay in New Plymouth. Large rooms and good facilities.
Comment from Hotel Management
23 Oct 2023 by Paul. the owner, Hotel Management
Thanks very much for your review.
by A verified traveler
Posted 28 May 2023
Property like very new. But was a bit disappointed with the cleanliness. We found blood was on the bed sheets. And also bed bugs on and around one of the bed. So our kids end up sleep on our bed.
Comment from Hotel Management
28 May 2023 by Paul. the owner, Hotel Management
Hi Mark,Very sorry about the spot of blood that was found on the extra bed. My only explanation that I can think of is that someone had an extra guest in there and made the bed perfectly again in order to not show that they had en extra guest they hadn't booked and paid for. As for bed bug. We have never had any bed bugs in the motel and after a thorough inspection we still have not foud any. Sometimes there may be ants or bus that enter the room, as mother nature does this and we try to control that as it happens and the best way we can, but we have never had bed bugs.we hope you enjoyed your stay other wise.ThanksPaul
by A verified traveler
Posted 25 Apr 2023 on Hotels
Comment from Hotel Management
28 May 2023 by Paul. the owner, Hotel Management
Thanks Kelly.Paul
by A verified traveler
Posted 22 Jan 2023
My husband and I are happy with our stay at this motel. The room is very clean , and quiet.
The shower is great.
by A verified traveler
Posted 17 Jan 2023
Great place for our family trip
Comment from Hotel Management
18 Jan 2023 by Paul, Hotel Management
THank you very much, we're glad you enjoyed your stay.
