Ratings based on 38 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2024 on Wotif
Good customer Service
Comment from Hotel Management
28 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Stuart,Thank you for your review of our Holiday Park. We are pleased you enjoyed good customer service from our small family team.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
28 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Kasia,Thank you for your review, see you again on your next trip to New Plymouth.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 14 Jan 2024
Unit was very clean and fresh. Beds were comfortable
Only downfall was no aircond and very hot. We were given a small fan and really needed a second. Small window in bedroom could have down with security catch for a little air floe.
Comment from Hotel Management
16 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Pat,We are pleased you enjoyed the clean and fresh unit and the beds were comfortable (we have just replaced many of the beds in the units!).Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 13 Jan 2024 on Wotif
Great location for adventures on the cycle way. Had a neat pool that we didn’t use as it was always being enjoyed by heaps of others !! Would definitely recommend this spot to stay 😊
Comment from Hotel Management
13 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Lisa,We are pleased your enjoyed your stay at our Holiday Park and exploring New Plymouth. The Swimming pool is very popular with many of our guests.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 7 Jan 2024 on Wotif
Overall a great stay. Close to everything you’ll need or want to do. Friendly staff. Some wear and tear over the property but looks like renovations are on going so isn’t really a complaint or basing my review on this. Our bed was a bit average, very bouncy and a bit uncomfortable . In saying that I would definitely stay here again.
Comment from Hotel Management
13 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Jono,Thank you for your review and feedback about your stay at our Holiday Park. We have recently replaced many of the beds in the park, so will make sure we look at the bed in the room you were in.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 7 Jan 2024 on Wotif
Tiny unit with very basic facilities. At $220 per night a motor lodge would have been better value
Comment from Hotel Management
16 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Phillip,Thank you for your review and feedback about your stay at our Holiday Park. The time of your stay was our peak Christmas holiday season.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
16 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Jamie,Thank you for your review. We hope to see you at our Holiday Park again soon.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
16 Jan 2024 by New Plymouth TOP 10 Team, Hotel Management
Hello Pocut,Thank you for your review. See you on your next trip to New Plymouth.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 26 Nov 2023 on Wotif
Basic clean room. Very comfy bed. We just stayed one night, arriving late and leaving early so no time to explore the property.
Comment from Hotel Management
1 Dec 2023 by New Plymouth TOP 10 Team, Hotel Management
Hello Jenny,We are pleased the studio unit suited your short stay in New Plymouth and you found the bed comfy.Kind regardsThe New Plymouth TOP 10 Team
by A verified traveler
Posted 26 Oct 2023 on Wotif
There were brawls all Saturday night and bottles being smashed. The TV in the room didn’t work and I paid a ridiculous amount of money only to pay for the internet seperately. Poor quality place
Comment from Hotel Management
27 Oct 2023 by NP TOP 10 Team, Hotel Management
Hello Claudia,Thank you for your review and feedback about your stay at our Holiday Park. We are sorry for your experience with other customers, the park was full of people as it was the long weekend for Labour day. A manager's phone number is displayed on the reception door and they are available to be contacted at anytime to be able to deal with these situations at the time it happened. A 2GB voucher is provided on check-in for the WIFI Internet. We have checked the TV in the room and the aerial has been replaced, we do appreciate guests letting us know of things during their stay at reception or when you see a staff member in the park.Kind regardsThe New Plymouth TOP 10 Team
