Ratings based on 286 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Slidell
Posted 25 Mar 2024
Great service by staff and comfortable room. The heated pool was nice, but surprisingly far from the doors on the back of the hotel (facing east, so no afternoon sun). Lots of access to shopping and dining, and a great breakfast in the morning.
Comment from Hotel Management
25 Mar 2024 by ChristinaK, Hotel Management
Thank you so much!!
by A verified traveler
Posted 24 Mar 2024
Clean comfortable
Comment from Hotel Management
25 Mar 2024 by ChristinaK, Hotel Management
Thank you for the great review!
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Mary Kathryn, Hotel Management
Thank you for taking the time to leave us with a post-stay rating, Adam.
by A verified traveler
Fine for a quick overnight
Posted 10 Mar 2024 on HotelsRoom was comfortable but needed cleaning in fact the entire hotel was dirty. Trash laying around everywhere. Staff was friendly and overall stay was fine for a quick overnight. It’s nice that the rooms have a full sized fridge/freezer.
Comment from Hotel Management
10 Mar 2024 by ChristinaK, Hotel Management
We appreciate you taking the time to give us your honest review. We are currently in the works for a near future reservation. We hope that you will come back and give us another try once we have renovated.
by A verified traveler
Posted 12 Feb 2024 on Travelocity
Everything was excellent...
Comment from Hotel Management
13 Feb 2024 by ChristinaK, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us at TownePlace Suites-Slidell, LA.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
by A verified traveler
Posted 7 Jan 2024
Excellent staff
Comment from Hotel Management
16 Jan 2024 by Mary Kathryn, Hotel Management
Thank you, Gwynn!!
by A verified traveler
Posted 2 Jan 2024
Very friendly staff and helpful
Comment from Hotel Management
3 Jan 2024 by ChristinaK, Hotel Management
Dear Kathryn,On behalf of the entire hotel team, I want to thank you for sharing about your stay. I apologize about the issues that you had in your bathroom. I will ensure that I get with my Maintenance team to get the repairs completed.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Good stay
Posted 31 Dec 2023 on HotelsLast moment booking while traveling from SC to TX. Hotel was nice, friendly staff, spacious, beds were okay and breakfast was delicious. However, rooms were a bit dirty. Found a diaper in the kitchen drawer and lots of crumbs on sofa chair. Thankfully the manager handled it and offered to return some money back.
Comment from Hotel Management
2 Jan 2024 by Mary Kathryn, Hotel Management
Again, we are so sorry for the inconvenience, Maria. Thank you for choosing to stay with us here at TownePlace Slidell. I hope that we are able to provide you with a five-star stay next time that you are in the area.
by A verified traveler
Posted 26 Dec 2023
My husband and I realize that there isn't much that can be done regarding this problem; however, the weed smokers were right outside the back door. You had to walk through it to get to your vehicle or take our dog for a potty break. Maybe there needs to be a requirement of a specific distance from the entrance/exit door. Otherwise, the facility was very clean and inviting.
Comment from Hotel Management
17 Jan 2024 by Mary Kathryn, Hotel Management
I am so sorry for this inconvenience, Raimie. We are trying to make sure that appropriate measures are in place so that we no longer have this problem.
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by ChristinaK, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire teamas a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
