Ratings based on 477 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Everything was good
Comment from Hotel Management
8 May 2024 by Ashley, Hotel Management
Thank you for the awesome review! We appreciate your business and your feedback. We hope to see you again soon!
by A verified traveler
Posted 25 Apr 2024
It served it’s purpose
Comment from Hotel Management
25 Apr 2024 by Glen Haisley, Front Ofice Manager, Hotel Management
Hello,As a valued Sleep Inn guest, we value your feedback. We will use your concerns as a method to improve our services. Thanks
by A verified traveler
Posted 21 Apr 2024
Hotel is nice and clean. Beds are nice and comfy with clean linens. Hotel staff was friendly and professional. Breakfast is decent with waffles, yogurt, fruit and muffins. Easy parking, safe and secure. Easy access to I10 and New Orleans about 30 minutes away. Would stay again
Comment from Hotel Management
21 Apr 2024 by Ashley, Hotel Management
Thank you for such a great review! We are glad your stay with us was pleasant. We look forward to your next stay with us!
by A verified traveler from Slidell
Posted 11 Apr 2024
The staff was amazing!! Especially the guy that worked today! He went above and beyond for me!
Comment from Hotel Management
14 Apr 2024 by Ashley, Hotel Management
Thank you for the awesome review!
by A verified traveler
Posted 8 Apr 2024
Only a 20 minute drive from New Orleans. Safe and right off the highway for easy access. The staff was amazing. The only negative was that the elevator was out of service but it won’t stop me from staying again in the future.
Comment from Hotel Management
8 Apr 2024 by Front Office Management, Hotel Management
Hi,Thank you for taking time out to provide us with your feedback. Your opion matters and we will continue to strive for excellance. Thw staff and management are looking forward to your next visit to the Sleep Inn, Slidell, LA.Thanks,
by A verified traveler from mandeville
Posted 7 Apr 2024
I wouldn’t let my worse enemy stay at this run down hotel. This place should be closed and rebuilt…..terrible and disgusting place to stay. Don’t put your money and family in this hotel.
Comment from Hotel Management
8 Apr 2024 by Front Office Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Slidell.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room condition. Your satisfaction is important to us and we value your opinion.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Thanks,
by A verified traveler
Posted 29 Mar 2024
Let me start by saying the room itself was not terrible. Beds, sheets, showers, and towels were all clean. The bed was probably more comfortable than mine at home. The bathroom was extremely small for a room that could occupy up to 4 guest, again not a huge deal just a little inconvenient. Hotel was in a safe area, easy parking, well lit lot. Staff was always SUPER friendly and helpful. However, the hotel does have an odor to it and the warmer it got outside, the worse the odor was inside. We had to have help from the front desk EVERY SINGLE TIME we needed in our room. Our key cards never worked, not even once. That was quite the hassle and a bit frustrating. We stayed five days and weren’t offered a different room once. The hotel was not at capacity during our stay, a different room with working key pads would have made a huge difference for us (and probably for the poor night shift girl who had to leave the desk every single night to manually unlock our door for us). There are not a lot of dinning options in the area, there is a Waffle House next door but other than that, you either have to go up to the next two exits or into New Orleans for food. But let’s be honest we were going into NO anyway. Overall, the stay wasn’t terrible. I would have just like it to be more convenient in some areas.
Comment from Hotel Management
29 Mar 2024 by Ashley, Hotel Management
We are sorry to hear your visit wasn't what you expected. We are undergoing some renovations after an unforseen event happened at our hotel and may explain the door lock situation. Thank you for your valuable feedback! We hope you give us another try in the future!
by A verified traveler
Posted 24 Mar 2024
Elevator did not work, no WiFi, one room smelled moldy, 2nd room we were given was very dusty. Coffee was watered down and breakfast options, well there was no breakfast options! Stay away from this hotel, not sure how they have such high rating on Expedia.
Comment from Hotel Management
25 Mar 2024 by kortnie, Hotel Management
We are sorry for the inconvenience unfourtunately a storm knocked out our elevator and our wifi we are working on getting them fixed as for the breakfast we were most likely waiting on a delivery and were out of alot but we do apologize and will work on all of these issues
by A verified traveler
Posted 19 Mar 2024
Staff was friendly
Comment from Hotel Management
20 Mar 2024 by Ashley, Hotel Management
Thank you for the review! We appreciate the compliment and hope to see you again soon!
by A verified traveler
Posted 16 Mar 2024
Everything was great. I honestly felt safe here. One thing is the bathroom is quite small but it was just my daughter and me and we were fine.
Comment from Hotel Management
16 Mar 2024 by Ashley, Hotel Management
Thank you so much for taking the time to leave a review! We are happy to hear that you and your daughter had a great stay with us!
