Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Memphis
Posted 29 Apr 2024
Front desk staff was EXCELLENT!!!
Comment from Hotel Management
29 Apr 2024 by Matt, Hotel Management
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your kind words with the front desk staff. Hope we can welcome you back again in the future.
by A verified traveler from North Hollywood
Posted 28 Apr 2024
Perfect spot to stay just outside French quarter. Easy parking and walkable. Stayed here for jazz fest. Great choice.
Comment from Hotel Management
29 Apr 2024 by Matt, Hotel Management
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I hope to welcome you back again in the future.
by A verified traveler
Posted 27 Apr 2024
I enjoyed everything about this property but especially valet. Those gentlemen were kind and efficient each time I requested my car. I was very pleased with the service. The hotel was clean and quiet and we were able to enjoy many walks to the various areas to enjoy the city. I loved this property.
Comment from Hotel Management
28 Apr 2024 by Assistant Front Office Manager , Hotel Management
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and that you had a pleasant experience with the valet. We hope to welcome you back in the future!
by A verified traveler
Posted 26 Apr 2024
Stayed here twice now always a good experience. Try the gumbo at Trenasse!
Comment from Hotel Management
26 Apr 2024 by Front Desk , Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience overall. We value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future.
by A verified traveler
Posted 26 Apr 2024
The signage on the building and instructions for parking were lacking. For the price, breakfast should be included. Other patrons of the hotel were quite loud and playing music in the hallways late into the night that was disruptive.
Comment from Hotel Management
27 Apr 2024 by Justin , Hotel Management
Thank you for your review and for choosing to stay with us. Your feedback is valuable, and we'll use it to enhance our guest experience. We hope to welcome you back for a more enjoyable stay soon.
by A verified traveler
Posted 23 Apr 2024
Convenient location. Great staff
Comment from Hotel Management
24 Apr 2024 by Assistant Front Office Manager , Hotel Management
Thank you for your recent stay with us and for sharing your positive feedback. We are thrilled to hear that you found our hotel's location convenient and that you had a great experience with our staff. If there is anything we can improve on, please do not hesitate to contact us directly.
by A verified traveler
Posted 23 Apr 2024
It was very expensive
Comment from Hotel Management
23 Apr 2024 by Matt, Hotel Management
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope you will give us a second chance in the future.
by A verified traveler from Memphis
Posted 22 Apr 2024
Staff was super amazing! Beds are comfy!! Very clean. One of the best front desk staffs ever! Everyone we encountered!!!
Comment from Hotel Management
23 Apr 2024 by Matt, Hotel Management
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your kind words with the team. Hope to welcome you back again in the future.
by A verified traveler
Posted 21 Apr 2024
Great hotel
Comment from Hotel Management
22 Apr 2024 by Matt, Hotel Management
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope we have the chance to welcome you back again in the future.
by A verified traveler
Posted 21 Apr 2024
Great hotel but a bit loud
Comment from Hotel Management
23 Apr 2024 by Matt, Hotel Management
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your feedback with the team so we can further improve our guest experience. Hope to welcome you back again in the future.
