Hotels with shuttle in New Orleans, Louisiana

"Room was dirty, switched to another and it was way better"

"wonderful atmosphere"

"Great"

"The hotel was under construction when I stayed. I wrote to the hotel in advance of my stay and was reassured that they were "undergoing some minor renovations but the impact on guest areas should be minimal". On arrival, the restaurant, gymn, and pool were all closed for refurbishment. There was electrical and painting works going on outside my room on my floor. My courtyard patio for which I paid extra was unusable due to builders digging it up. The bathroom was old and tiny. Standing area was 4 x 3 feet. The sink taps leaked soaking me in water. The air con could not be altered so the room was too hot or too cold depending on the outside temperature. The extractor fan didn't work. The room had no usb charging points. The power points were so old that they couldn't hold an adaptor plug properly. There was not enough space for clothes just a few tiny drawers. Worst of all, the hotel management couldn't care less. They say they will respond to my issues but haven't done anything about it yet. The hotel lobby is beautiful but the rest of the hotel is very old and of a poor standard. I advise that you book another hotel in New Orleans and avoid this one. "

"Perfect location. We’ve stayed here several times. It’s our go-to."

"Immaculate room, great location "

"The concierge, Roxie McCovins is top shelf, very helpful and attentive to all our questions. She really does go above and beyond! Be ready for parking if you drive in, it is an extra $50+ a day to park in the hotel parking structure which to me seemed like they are milking the guests. No help from hotel just park and pay. Ok first to park in the hotel parking structure should be part of the hotel stay cost and not extra and second the parking payment should be included in the bill and not make you stand out in the parking lot downloading a QR code and paying the fee every day of the stay. No option we could find to pay all days at once just day by day so you have to remember to do that every day or they will boot your vehicle. A place as nice as the Westin should have a system that is better than this! The staff and rooms were all very good and what you would expect from them. The location is excellent and the shopping and view are great. Expedia might mention the parking thing above as when you are booking whatever you’re thinking is the cost if driving in it is $50+ more than the booking fee says. They also charge a post tax fee of $30 a day. So the final hotel bill is going to be around $100 a day more than the Expedia booking daily cost is. So overall very good place to stay but the management does nickel-and-dime you and seems like the exception is most will fly in so the drive in people are not enough to bother with. "

"It was ok, my room was not fully clean and the water never got very hot"

"We had a wonderful stay! The hotel location is perfect so close to Bourbon Street and the French Quarter. Our room was spotless, and Eddie at the front office was absolutely delightful and so helpful with our tickets. Highly recommend!"