Ratings based on 446 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Very clean and fresh. The clerk was super sweet and the breakfast was delicious.
by A verified traveler
Posted 24 Feb 2024
by A verified traveler
Posted 19 Feb 2024
The property was under renovation so the limited room availability was understandable. But we were assigned a room where one of the workers had checked into. We just used our key and there he was shirtless at the dining table. Of course mistakes happen so we had to check into another suite. This hotel is still pretty nice but we rather stay where there is no construction/renovations. We didn’t know until they sent us notice after the cancellation date passed lol. The room was clean and the staff was nice so we enjoyed our stay for Mardi Gras. There was limited parking due to the construction so that was a bit annoying. But overall it was in good shape and we would stay again.
by A verified traveler
Posted 31 Jan 2024
My favorite was the front desk lady very kind made us laugh and we definitely would come back because of her customers service
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 31 Dec 2023
Very friendly front desk!
by A verified traveler
Posted 8 Oct 2023
For the price, I expected a really nice room. We get in late and there is a noise in the bathroom that kept popping all night. The refrigerators motor was so loud at random times it woke us all up. I walked into the bathroom and was turning on the shower and hair was on the glass door.
by A verified traveler
Posted 30 Sep 2023
All ok except room had a horrible smell of cheap cleaner/deodorizer. Overwhelming and constant.
by A verified traveler
Posted 23 Sep 2023
After waiting an hour and a 1/2 to check in and while Expedia.
Was trying to get us checked in the lady was rather rude. She was saying that the whole terrible experience was expedias fault and expedia had not paid them. In the middle of the night the fire alarm kept beeping. Maintenance had to come and fix it around midnight. Not a great experience.
by A verified traveler
Posted 12 Sep 2023 on Orbitz
