Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Hotel needs maintenance. The up keep of the property was not the best.
by A verified traveler from Clemmons
Posted 21 Apr 2024
Horrible service and they don’t care
by A verified traveler
Posted 21 Apr 2024
The property was extremely fancy and the staff was very helpful.
We ordered the pizza for room service and it was not very hot or crispy.
by A verified traveler
Posted 20 Apr 2024
The staff here is TOP TIER. I hated leaving because of how amazing they were. Unfortunately, the room was not very clean. There were blood stains on the wall, and overall the room was just kind of gross.
by A verified traveler
Posted 17 Apr 2024
We enjoyed our stay. The bed was super soft and the soak tub was huge! I loved the tub. Convenient restaurants on site and walking distance to restaurants and shops. We would stay here again.
by A verified traveler
Posted 15 Apr 2024
Wash vert surprised that it was quite, the room was spacious and my husband loved the bath area , separate tub / shower.
by A verified traveler
Posted 6 Apr 2024
My husband and I enjoyed the stay but were very unsatisfied with the front desk staff last night . My husband made several calls to the front desk to get housekeeping to bring clean towels and we never had anyone bring them .
by A verified traveler
Posted 6 Apr 2024
Disappointing
by A verified traveler from Pensacola
Posted 28 Mar 2024
The location of the property and staff are great. The hotel rooms are old and dirty and need major upgrades. The Caesar’s takeover and remodel is much needed, look forward to see if they update the rooms in addition to all the work they’re putting in the casino.
by A verified traveler
Posted 25 Mar 2024
The hotel needs a refresh. The furniture needs to be changed or cleaned, stains on furniture, bedspread and more. The hotel needs to paint and shine up libby and elevator area.
