Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Very convenient, clean & quiet. Walkable to Bourbon Street.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Joycelyn, thank you for your review. We're glad you found the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be convenient, pristine, and tranquil. It's a pleasure to hear that our location made it easy for you to enjoy Bourbon Street. We look forward to welcoming you back.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Thank you for sharing your perfect rating with us, Miyoung!It's wonderful to see how much you appreciated your time at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)! We want everyone to feel right at home at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Customer Service, Hotel Management
Kevin, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)!
by A verified traveler
Posted 16 Apr 2024
Perfect location!
Comment from Hotel Management
17 Apr 2024 by Customer Service, Hotel Management
Briss, thank you for your feedback. We're thrilled to hear that you enjoyed your stay at the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area), particularly appreciating its prime position. It would be our pleasure to welcome you back for another wonderful visit.
by A verified traveler from Brookline
Posted 14 Apr 2024
Great location when visiting New Orleans and good value for the money
Comment from Hotel Management
15 Apr 2024 by Customer Service, Hotel Management
John, it's fantastic to hear you appreciated the prime position of Hampton Inn & Suites New Orleans - Downtown and deemed it a good value. We trust you enjoyed your time exploring the city while staying with us. We look forward to potentially welcoming you back for another visit.
by A verified traveler
Posted 13 Apr 2024
The hotel was walking distance from may tourist places to visit.
Comment from Hotel Management
15 Apr 2024 by Customer Service, Hotel Management
Elizabeth, it's a delight to hear that you found the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be conveniently located close to many attractions. We're glad this enhanced your stay and we hope to welcome you back in the near future!
by A verified traveler
Posted 11 Apr 2024
Parking was not available ON property.
Panhandlers right outside the door
Parking lot not safe
Room window view “613” was Horrible!
Comment from Hotel Management
13 Apr 2024 by Customer Service, Hotel Management
Gary, it's disappointing to read that your stay with us wasn't as seamless as desired. We strive to provide a secure environment and hassle-free parking, our sincere apologies for any inconvenience experienced. Furthermore, our property's charm should extend to every room, and we're sorry if your view didn't meet expectations. Please do share your concerns with us next time, so we can ensure your total comfort. Despite these challenges, we hope for the opportunity to provide a smoother experience in the future.
by A verified traveler
Posted 10 Apr 2024
Great experience
Comment from Hotel Management
12 Apr 2024 by Customer Service, Hotel Management
Erica, it's wonderful to hear that you had a great experience at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We're delighted to have contributed positively to your trip. We're looking forward to welcoming you back in the future.
by A verified traveler from Marlborough
Posted 10 Apr 2024
Wi-fi Internet was horrible. Connecting was a pain & took forever to establish the connection. If you left the hotel for a while you had to try & reconnect again. Several times I wasn’t able to reconnect & just gave up.
Comment from Hotel Management
11 Apr 2024 by Customer Service, Hotel Management
David, we regret hearing about your recent experiences with the Wi-Fi connection during your stay. It's important to us that our guests have a seamless online experience and it's disheartening to know that this was not the case for you. Rest assured, we have communicated this matter to our technical team for review and improvements. We appreciate your feedback and hope for another opportunity to serve you better.
by A verified traveler from Manhattan Beach
Posted 6 Apr 2024
Great location walking distance to the quarter Sadly many homeless people surrounding the hotel entrance.
Comment from Hotel Management
8 Apr 2024 by Customer Service, Hotel Management
Yamil, it's wonderful to hear you enjoyed the prime location of Hampton Inn & Suites New Orleans - Downtown. Being close to the quarter certainly makes exploring easier. We do appreciate your feedback on the surrounding area. Protecting the comfort and safety of our guests is very important to us and we are actively engaged in strategies to address the situation. We thank you for your understanding and look forward to your next stay with us.
