Ratings based on 469 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Convenient location and spacious living room.
Comment from Hotel Management
11 Apr 2024 by Brian, Team Hosteeva, Hotel Management
Thank you so much for your kind review, Carlota! We're happy to hear that you appreciated the location and spaciousness of our place. We take great care in selecting prime locations that offer convenience and easy access to nearby attractions. Additionally, providing ample space for our guests to relax and enjoy their stay is a top priority for us. Take care and safe travels!
by A verified traveler
Posted 1 Apr 2024
Convenient place to stay for a trip to the big easy
Comment from Hotel Management
11 Apr 2024 by Brian, Team Hosteeva, Hotel Management
It was a pleasure having you, Dan! Thanks for giving us a high rating. We hope your next stay is just around the corner.
by A verified traveler
Posted 16 Mar 2024
This is a condo conversion building. Great location and property was clean and met all of my expectations.
Comment from Hotel Management
17 Mar 2024 by Brian, Team Hosteeva, Hotel Management
Hi Mauricio! We appreciate your kind words and are pleased to know that our place met your expectations. Looking forward to having you again!
by A verified traveler
Posted 23 Feb 2024 on Travelocity
Dislikes:
-My husband had the worse allergic reaction to the bed sheets. Don’t know what chemicals y’all are using but we have stayed many places and have never had that problem.
-The noise from the construction that started at 3AM EVERY MORNING.
-The fact there’s only ONE mirror in the entire unit.
-The DISGUSTING throw up stain on the bed and smears of an unknown substances all over the walls.
-How filthy the couch was, crumbs and feathers all over.
-No door=water everywhere. There are NO shelves in the shower? How disgusting we have to put our soaps on the floor of the shower when the shower floor doesn’t look clean with the mold growing.
-Only provided one roll of toilet paper.
- The water and ice dispenser on the refrigerator doesn’t work.
-The entrance door to get into the building, the one you need a code for, that door was broken for a few days so anyone could get in the building.
-And to top it all off, the morning of checkout( checkout is at 10am I had an email with checkout instructions) at 9:14AM a woman from house keeping starts knocking on the door saying housekeeping over and over and doesn’t even give me 30 seconds to get to the door before she starts putting the door code in to get in! Didn’t have one interaction from employment the entire week we were there but they want to enter our unit while we are taking showers and getting dressed the morning of checkout? Yeah that was really unprofessional for her to do that.
Likes:
-The unit had a kitchen
Comment from Hotel Management
24 Feb 2024 by Lily, Hotel Management
We apologize for the issues you encountered during your stay, Armando. While your feedback is valuable to us, and we'll address these concerns to ensure a better experience for future guests, we also wish you had contacted us at the provided phone number to give us the chance to address your concerns and ensure a pleasant stay. We're glad you appreciated the kitchen amenities and hope to have another opportunity to host you under improved circumstances.
by A verified traveler
Clean and affordable, and 15 min walk from sights
Posted 12 Jan 2024 on HotelsGreat experience. The condo was much nicer than a hotel and to our surprise it was also cheaper. Located so close to Bourbon St and other attractions we ended up being able to leave my vehicle in a secure parking garage and walk everywhere. Updated and clean kitchen and bathroom. Went to NO for the National WW2 Musuem, which was only a 8 min drive. I personally dont care to much for the city, but the condo made it a wonderful stay. Definetly would stay here again.
Comment from Hotel Management
12 Jan 2024 by Lily, Team Hosteeva, Hotel Management
Thank you for taking the time to share your positive experience, Ivan! We're delighted to hear that you found our condo to be a preferable and cost-effective choice compared to a hotel. It's great that our location near Bourbon Street and other attractions, as well as the secure parking, added to the convenience of your stay. We're thrilled to have contributed to making your visit enjoyable, and we look forward to hosting you again on your next trip to New Orleans!
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
24 Feb 2024 by Lily, Team Hosteeva, Hotel Management
Thank you for the great rating, Michael. We'll be happy to host you again!
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Brian, Hotel Management
Hi Marijana! Thank you so much for staying with us and giving us a perfect rating. Do come again!
by A verified traveler
Posted 3 Jan 2024
This property looks very nice. But unfortunately, beauty is more than skin deep. After the initial “Wow, this place is great”, reality sets in. The problems we encountered:
1. WiFi was terrible. Front desk person said on Saturday they couldn’t fix it until Monday, but we heard nothing on Monday.
2. Balcony door lock was broken. Security risk.
3. Coffee pot was cracked.
4. Shower fans and a bathroom light were broken.
5. Shower head sprayed water directly onto floor (open door design).
6. Inadequate seating in LR for 5 guests.
Comment from Hotel Management
3 Jan 2024 by Brian, Hotel Management
HI Neal! Thanks for sharing your review. We are sad to hear your stay wasn't excellent due to the issues mentioned. Your comments will definitely be forwarded to the property management to be addressed accordingly. In case you have any further concerns, please feel free to reach out to local team by the phone number you had in check-in instructions. Take care and safe travels!
by A verified traveler
Posted 2 Jan 2024
Property was great, though the switch for the bathroom fan broke off. Other than that the property was clean and well maintained.
Comment from Hotel Management
3 Jan 2024 by Brian, Team Hosteeva, Hotel Management
Hi Sophia! We are delighted to know you had a great time with us and appreciated our well-maintained and clean unit. Your comments were forwarded to our maintenance to be addressed as soon as possible. Do come again!
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Lily, Team Hosteeva, Hotel Management
We're happy you had a great stay in our room, Ed! We'll be happy to have you at any of our properties anytime again!
