Ratings based on 1,142 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
The room was very clean. I brought stuff to clean my room before I freshened up after a long car ride to New Orleans and the room was spotless. My cleaning rag was still white when I was done. It is also within walking distance to the Smoothie King Center and the Superdome. I will definitely be staying here again.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Christi, Hotel Management
Hello Linda, thank you for taking time to share feedback on your recent stay at Hyatt Regency New Orleans. You are welcome to send your stay details and a brief description to our social media channels. We look forward to your future stays with Hyatt. Best Regards, Christi
by A verified traveler from Union
Posted 11 Jun 2024
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Comment from Hotel Management
12 Jun 2024 by Michaela, Hotel Management
Hello Lia. Thank you for being our Guest at Hyatt Regency New Orleans. I am pleased you enjoyed your stay with us. I truly appreciate your time and review and hope to welcome you back as our Guest in the future. Have an amazing day!
by A verified traveler
Posted 11 Jun 2024
I loved my stay
Comment from Hotel Management
11 Jun 2024 by Lindsey, Hotel Management
Hello Mishaelynn,Thank you for your feedback. We are so glad you loved your visit with us. It was our pleasure to welcome you. We hope to welcome you back for another wonderful stay in the future. Best Regards,
by A verified traveler
Posted 11 Jun 2024
Great
Comment from Hotel Management
11 Jun 2024 by Gale, Hotel Management
Good afternoon,Renziw,Thank you for the 4 Star review! We look forward to seeing you again in the near future so that we may earn your 5th star. If you need any assistance making your new reservation, please contact us.Warm Regards,
by A verified traveler
Posted 10 Jun 2024
No housekeeping service 4 years post COVID...cmon now
Comment from Hotel Management
11 Jun 2024 by Rebecca, Hotel Management
Hello Brenda,Thank you for your feedback and recent visit to Hyatt Regency New Orleans. We are sorry for your disappointment with housekeeping. We will share all feedback with our management team. We hope to welcome you again.Warm regards,Rebecca
by A verified traveler
Posted 8 Jun 2024
Need to use fitted sheets.
Comment from Hotel Management
9 Jun 2024 by Melissa, Hotel Management
Hi Kari,I want to let you know that we are happy that you stayed with us and provided us with this feedback. We appreciate your advice on using fitted sheets and apologize for any inconveniences this may have caused. Thank you,
by A verified traveler
Posted 4 Jun 2024
Convenient to all our activities
Comment from Hotel Management
5 Jun 2024 by Laura, Hotel Management
Dear Irene,Thank you for taking the time to provide your rating. We are happy to hear that our location was perfect for your needs. We truly hope your stay with us was enjoyable, and we hope to have the opportunity to welcome you back soon. Best regards,
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Gale, Hotel Management
Good afternoon, Heidi,Thank you for your 5 Star review! We look forward to seeing you again in the near future. Warm Regards,
by A verified traveler
Posted 3 Jun 2024
The hotel was a maze and nothing was open when we came back. Bars and restaurants were closed in and outside of the hotel.
Comment from Hotel Management
4 Jun 2024 by Rebecca, Hotel Management
Hello Kristi,Thank you for feedback and recent visit to Hyatt Regency New Orleans. We are sorry for your disappointment with the set-up of the hotel and for our outlets no being open when you returned. We will share all your feedback with our management team.Warm regards,Rebecca
