Ratings based on 415 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Amber Bollard - Front Office Manager, Hotel Management
Thank you for leaving us a review, Carolyn! We hope to welcome you back soon.
by A verified traveler from North Salem
Posted 12 May 2024
The lady at the front desk was beyond helpful. Thank you so much for a great experience.
Comment from Hotel Management
15 May 2024 by Amber Bollard - Front Office Manager, Hotel Management
Hello Hendrika! Our staff truly appreciates your 5/5 review. Thank you for your business and your acknowledgement of our staff. We hope to welcome you back soon!
by A verified traveler
Posted 11 May 2024
Staff was very friendly, knowledgeable and helpful.
Comment from Hotel Management
15 May 2024 by Amber Bollard - Front Office Manager, Hotel Management
John, thank you for taking the time to leave us a review. Our staff appreciates your acknowledgement and kind words. We'd like to wish you safe travels!
by A verified traveler
Posted 10 May 2024
The bedding & pillows , the extra breakfast choices, such a lovely staff
Comment from Hotel Management
15 May 2024 by Amber Bollard - Front Office Manager, Hotel Management
Hello Dawn! Thank you for leaving us a review. I am so happy to hear that you enjoyed your stay. Thank you for mentioning our staff, and our breakfast. We appreciate your kind words.
by A verified traveler
Posted 5 May 2024
Location
Comment from Hotel Management
7 May 2024 by Connie Reinhart - General Manager, Hotel Management
Thank you Kathy for leaving us a 5 out 5 rating! Our staff sends their thanks for you letting us know you enjoyed your stay with us
by A verified traveler
Posted 25 Apr 2024
Little dirty in the room
Comment from Hotel Management
29 Apr 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Phillip for leaving us a 5 out of 5 rating and letting us know how clean the room was!!Looking forward to you visiting us again
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Daniel for leaving us a 5 out 5 rating! We truly appreciate your business and taking time to let us know you enjoyed your stay with us!!
by A verified traveler
Posted 12 Apr 2024
Property is fine. Getting to the property from I-81 was confusing and frustrating. A sign at the turn would make it a lot less stressful.
Comment from Hotel Management
12 Apr 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Sherri for leaving us a 5 out 5 rating; our staff appreciates it!! I am truly sorry you had a difficult time finding our location. I have brought your concerns to the attention of our upper management in hopes they will put a sign up. Thank you
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Holiday Inn Express, Gibson, Hotel Management
Our staff thanks you for leaving a 5 out 5 rating!! We appreciate you taking the time to let us know you enjoyed your stay with us!
by A verified traveler
Posted 29 Mar 2024
Our first time visiting and the staff was so friendly and helpful.. we had a great time
Nye and Rhonda
Comment from Hotel Management
31 Mar 2024 by Connie Reinhart - General Manager, Hotel Management
Nye and Rhonda, Thank you for letting us know that you enjoyed your stay with us! We appreciate your feedback and mentioning that our staff was so friendly and helpful. We are glad you had a great time and look forward to seeing you again soon!
