Ratings based on 435 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Stacie Robinson, Hotel Management
Dear Linda,Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your feedback means a lot and motivates us to continue providing excellent service. We look forward to welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank you,Stacie Robinson, GM
by A verified traveler
Posted 15 May 2024
Easy to check in and out.
Comment from Hotel Management
17 May 2024 by Stacie Robinson, Hotel Management
Dear Beverly,We're delighted to hear that your check-in and check-out processes were smooth and easy. Providing efficient service for our guests is a top priority, and we're glad that we could meet your expectations in this regard. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another hassle-free experience in the future!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 29 Apr 2024
Iovely service, good breakfast
Comment from Hotel Management
2 May 2024 by Stacie Robinson, Hotel Management
Dear Laisha,Thank you for your kind words! We're delighted to hear that you enjoyed our lovely service and breakfast during your stay. Providing exceptional service and delicious breakfast options is important to us, and we're thrilled that we met your expectations. If there's anything else we can do to make your next visit even more enjoyable, please feel free to let us know. We look forward to welcoming you back for another wonderful stay!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Stacie Robinson, Hotel Management
Dear cheno,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience during your stay. Providing exceptional service and a comfortable environment for our guests is always our top priority. We appreciate your kind words and are delighted that you enjoyed your time with us. If there's anything else we can do to ensure your next visit is just as wonderful, please don't hesitate to let us know. We look forward to welcoming you back again soon!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 21 Apr 2024
Good location
Comment from Hotel Management
22 Apr 2024 by Stacie Robinson, Hotel Management
Dear Trina,Thank you for taking the time to share your feedback with us! We're pleased to hear that you found our hotel's location to your liking. Providing a convenient location for our guests is important to us, and we're glad it met your needs. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 18 Apr 2024
Check in
Comment from Hotel Management
18 Apr 2024 by Sacie Robinson, Hotel Management
Dear Jarvis,I'm sorry to see you gave us a rating of 1 out of 5 even though you didn't stay with us. It looks like your reservation was cancelled by my night auditor as a no-show. Other than that we don't have any record of you attempting to check in with us per our computer records. I'm sorry you had a bad experience wherever you ended up that evening! Thank you,Stacie Robinson, GM
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 7 Apr 2024
My stay with Holiday Inn Express was very pleasant. The staff was very friendly and welcoming. A special shout out to Ms. Patsy. The room was clean and orderly. My family and I look forward to staying here again.
Comment from Hotel Management
9 Apr 2024 by Stacie Robinson, Hotel Management
Dear Yolanda,Thank you for your wonderful feedback! We're delighted to hear that your stay at Holiday Inn Express was very pleasant. Our team strives to provide friendly and welcoming service, and we're thrilled that Ms. Patsy made a positive impression on you. We'll be sure to pass along your kind words to her.It's great to know that you found your room clean and orderly. Your comfort and satisfaction are our top priorities, and we're pleased to hear that we met your expectations.We appreciate your loyalty and look forward to welcoming you and your family back for another enjoyable stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels, and we'll see you soon!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 27 Mar 2024
Excellent stay here! Staff, rooms, breakfast were all exceptional!
Comment from Hotel Management
28 Mar 2024 by Stacie Robinson, Hotel Management
Dear William,Thank you so much for your fantastic feedback! We're thrilled to hear that you had an excellent stay with us. Providing exceptional service, comfortable rooms, and a delicious breakfast experience are always our top priorities, and we're delighted that we could exceed your expectations in all aspects.Your kind words mean the world to us, and we'll be sure to pass along your compliments to our dedicated team members. We appreciate your support and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels!Thank you,Stacie Robinson, GM
