Ratings based on 975 Verified Reviews
2.6 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 29 May 2024
The staff were very nice. And the room was very clean and good.
Comment from Hotel Management
30 May 2024 by AGM, Hotel Management
Thank you for sharing your positive comments with us! It's always nice to hear that one of our guests enjoyed their experience here at La Quinta Inn & Suites, New Haven.
by A verified traveler
Posted 28 May 2024
Okayish
Comment from Hotel Management
29 May 2024 by AGM, Hotel Management
Dear Guest. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 26 May 2024
Poor air quality in room.
Comment from Hotel Management
28 May 2024 by AGM, Hotel Management
Thank you for taking the time to let us know of your experience. We will be looking into your reported issue right away.
by A verified traveler
Posted 26 May 2024
Overall poor conditions in all aspects.
Comment from Hotel Management
28 May 2024 by AGM, Hotel Management
Thank you for taking the time to let us know how we can better serve our guests. We are continuing our renovation plan with the goal of creating more excellent guest experiences.
by A verified traveler
Posted 25 May 2024
Amazing experience
Comment from Hotel Management
28 May 2024 by AGM, Hotel Management
Thank you for taking the time to leave a review about your positive experience! I will share your comments with the team. I'm sure they will be happy to hear them!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
3 Jun 2024 by AGM, Hotel Management
I'm sorry that your stay didn't meet your expectations. We are working hard every day to make improvements in order to better serve you in the future.
by A verified traveler
Posted 22 May 2024
Stayed 5 nights, 2 of those nights we had to re-program the keys since they didn't function. One day we came back after housekeeping finished and the door was not fully closed/locked. Fridge leaked. Shower curtain rod loose. AC barely functioned. Free breakfast was not up to LaQuinta standards, very sparse. Room smelled.
Comment from Hotel Management
23 May 2024 by AGM, Hotel Management
Your feedback is very important to us, and I am saddened to hear that your stay did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by AGM, Hotel Management
We appreciate your comments regarding your recent stay at the La Quinta Inn & Suites New Haven. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
by A verified traveler
Posted 20 May 2024
Ice hotel
Comment from Hotel Management
20 May 2024 by AGM, Hotel Management
Thank you for taking the time to leave a review. Our guests' feedback is very valuable to us. I'm so glad that you enjoyed your stay! We hope to see you again soon!
