Ratings based on 164 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Very nice people. Great stay
Comment from Hotel Management
21 May 2024 by Guest Relations Management, Hotel Management
Hi Amy!Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our team to be very accommodating. Providing excellent service and creating memorable experiences for our guests is our top priority, and it's fantastic to know that we hit the mark with your visit. We hope to have the pleasure of welcoming you back for another great stay soon!
by A verified traveler
Posted 19 May 2024
Better property but the service is poor
Comment from Hotel Management
20 May 2024 by Guest Relations Management, Hotel Management
Dear Ashok, We're truly sorry to hear about your less-than-satisfactory experience during your stay. Your feedback is incredibly valuable to us, and we apologize for falling short of expectations in terms of service quality. We're committed to providing exceptional experiences for all our guests, and it's disheartening to learn that we didn't meet that standard for you. Please know that we take your comments seriously and will address the service issues you've mentioned to ensure improvements are made. We hope you'll give us another opportunity to exceed your expectations in the future.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Guest Relations Management, Hotel Management
Hi Deborah!Your excellent five out of five rating makes us very happy! Even in the absence of any remarks, your excellent assessment says volumes. That your experience with us either matched or beyond your expectations is really encouraging. We hope to see you again soon for another fantastic visit and are appreciative of your support.
by A verified traveler
Posted 28 Apr 2024
Good stay
Comment from Hotel Management
1 May 2024 by Guest Relations Management, Hotel Management
Dear Denea, We're thrilled to hear that you had a fantastic stay with us! Your 5-star rating means the world to us, and we appreciate you taking the time to share your experience. We're delighted that you enjoyed your time at our hotel, and we look forward to welcoming you back for another exceptional stay in the future. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. Safe travels!
by A verified traveler
Posted 14 Apr 2024
Nice inexpensive room for family to stay night before eclipse. Good breakfast buffet that they kept well stocked.
Comment from Hotel Management
14 Apr 2024 by Guest Relations Specialist, Hotel Management
Hi Eric,We're delighted to hear you enjoyed your stay with us before witnessing the eclipse! Our team strives to provide comfortable and affordable accommodations for families, ensuring a pleasant experience for all our guests. It's great to know that you found our breakfast buffet to your satisfaction, as we make it a priority to maintain quality and variety throughout service hours. Thank you for choosing to stay with us, and we hope to welcome you back for future adventures!
by A verified traveler
Posted 10 Apr 2024
Affordable
Comment from Hotel Management
12 Apr 2024 by Guest Relations Management, Hotel Management
Hi Sudhanshu!Thrilled to hear you had a fantastic stay with us and took the time to share your experience! We're delighted you found our hotel affordable and rated us 4 out of 5 stars. We're always striving to make every guest's stay exceptional, so if there's anything specific you loved or any suggestions for improvement, we're all ears! Looking forward to welcoming you back for another wonderful stay soon!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Guest Relations Management, Hotel Management
Dear Britini,We're sorry to hear that your stay with us didn't meet your expectations, but we appreciate you taking the time to leave your feedback! Your input helps us understand how we can improve and better serve our guests in the future. We'd love the opportunity to learn more about your experience and see how we can make it right. Please don't hesitate to reach out to our team directly so we can address any concerns you may have. We hope to welcome you back for a much-improved stay!
by A verified traveler
Posted 8 Apr 2024
They were nice, changed my room upon request!
Comment from Hotel Management
10 Apr 2024 by Guest Relations Management, Hotel Management
Dear Afroza, What a delight to hear from you! We're thrilled to receive your feedback and learn about your recent stay with us, scoring a solid 4 out of 5. It's always fantastic to know that our guests have had a positive experience under our roof!We're over the moon to hear that our team was able to swiftly accommodate your room change request. We understand the importance of feeling comfortable during your stay, and we're delighted that we could make that happen for you.Your kind words truly mean the world to us and serve as a reminder of why we love what we do. We can't wait to welcome you back for another wonderful stay in the future!
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Guest Relations Management, Hotel Management
Dear Jordan, Wow, thanks a bunch for sharing your experience with us and giving us a solid 4 out of 5 rating! We're thrilled to hear that you enjoyed your stay with us, even if you didn't leave a comment.Your feedback means the world to us, and we're absolutely delighted that you had a great time during your visit. We're constantly striving to make every guest's stay extraordinary, so it's fantastic to know that we hit the mark for you!
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Guest Relations Management, Hotel Management
Dear Susan,We're genuinely sorry to see your rating didn't reflect a more positive experience. Your feedback is valuable to us, and while we wish we had more details to understand how we could improve, we'll certainly use this as an opportunity to evaluate our services. We aim to provide exceptional hospitality, and we regret any shortcomings you may have encountered during your stay. If there are specific areas you'd like to address or any concerns you'd like to share, please don't hesitate to reach out. We're committed to ensuring every guest leaves with a memorable and satisfying experience.
