Ratings based on 902 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear you had a positive experience overall. If there are any specific areas where we can improve to earn that extra star next time, please let us know. Your satisfaction is our priority, and we hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We're thrilled to hear you had a great experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
After a deplorable experience with another Quality Inn, I wasn’t expecting much, but this place was just what we needed. It’s ten minutes away for the events venue in Milton. The place is in good shape. Everything was comfortable. They share space with a Bonanza steak house, one of the few eatieties of any kind in the area, so we didn’t have to hunt for dinner at the end of a long day. Standard continental breakfast was decent, too.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review and positive rating. We're glad to hear that our hotel exceeded your expectations and provided you with a comfortable stay. We're pleased that our location and amenities met your needs and that you enjoyed the convenience of having a restaurant nearby. Your feedback is appreciated, and we hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Non of the light sockets worked and the main door to get in was broken so anyone could walk right in without a card. Poor security to me.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your concerns. We apologize for the issues you experienced with the light sockets and the broken main door. Your feedback is important, and we take security seriously. We will address these issues promptly to ensure a better experience for our guests in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
NA
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
👍
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We're thrilled to hear you had a great experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
The property is older, but well maintained. All staff were extremely nice. You can’t get a better value for the price. We will absolutely stay here again.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating and wonderful review! We're delighted to hear that you found our property well-maintained and our staff extremely nice. We're glad you appreciated the value for the price and are thrilled that you plan to stay with us again in the future. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Overall great stay for the price. The hotel itself seems dated but it was clean, beds were comfy and the staff was pleasant. Definitely recommend.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating and wonderful review! We're delighted to hear that you had a great stay with us and found our hotel clean, beds comfy, and staff pleasant. We appreciate your recommendation and look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 17 May 2024
Easy access plenty parking.
Clean
Comment from Hotel Management
17 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your excellent review! We're glad to hear that you found our hotel to have easy access and plenty of parking, and that you found the property clean. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
I have no idea how this hotel is rated an 8.0. The rating should be MUCH lower.
The amount of people loitering in the parking lot was very concerning to me. People just sitting in their vehicles - cars, trucks, box trucks, tractor trailers; it immediately brought images of human trafficking to mind. (After talking about it with my boyfriend, who was not with me, his first thought was prostitution.)
None of the exterior doors that I tried (three or four) were locked. There were signs indicating a room key needed to be used to enter the hotel, but that was not true. Aside from the hotel room itself, the only other door that was locked was for the gym, which was in a very secluded area on the second level, which because of the issues already mentioned, I did not feel safe going to alone, and I am typically a very independent, solo person.
In an attempt to keep a positive attitude, I told myself it was only one night, and that I could stick it out in my room, so I tried getting some work done on my laptop. The more time I spent in the room, the more I realized how dirty the room was and the more uncomfortable I became. I lasted about an hour before checking out and staying at another hotel about 20 min away. So, I didn't actually stay here overnight, but I did lose out on the money I had paid for this room because my company is obviously not going to reimburse me for two hotels for the same night. I'm still glad I left though bc I had a very uneasy feeling about the place.
Comment from Hotel Management
16 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the concerns you experienced during your visit. Ensuring the safety and security of our guests is our top priority, and we take your feedback seriously. We will investigate the issues you raised and take appropriate action to address them. We regret any discomfort you felt and apologize for any inconvenience caused. Your feedback helps us improve, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
