Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Very good
Comment from Hotel Management
29 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel!
by A verified traveler from GARWOOD
Posted 24 May 2024
The hotel is nice and clean. The room had a weird set up. But, we could hear the person next to us coughing all night. The parking was an additional $30 dollars per car.
Comment from Hotel Management
25 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel!
by A verified traveler
Posted 22 May 2024
They charge my $8
I don’t know why?!
I ask the front desk she side my by to check the card
Comment from Hotel Management
27 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Kamal, this was an addition authorization that we needed to cover your incidental charges! Please let me know if you have any questions.
by A verified traveler
Posted 19 May 2024
Beautiful hotel. Staff was friendly, location is great.
Comment from Hotel Management
25 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel!
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
29 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel!
by A verified traveler
Posted 30 Apr 2024
I am a big fan of the brand Hyatt. But this property has nothing from Hyatt standard. It needs a major renovation. Too old.
Comment from Hotel Management
12 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for reviewing our hotel!
by A verified traveler
Posted 29 Apr 2024
Great
Comment from Hotel Management
12 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for reviewing our hotel!
by A verified traveler
Posted 28 Apr 2024
Always a great time at a Hyatt properly. They allowed me to check in crazy early. The room especially the bathroom was clean. The staff was so polite and accommodating. Only con: no microwave in the room.
Comment from Hotel Management
12 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for reviewing our hotel!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
18 May 2024 by Sarah, Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel!
