Ratings based on 702 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Shower needed repair and cleaning.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for your rating from your most recent stay at Holiday Inn Express New Braunfels. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
by A verified traveler from Deer Park
Posted 20 Apr 2024
Very clean and updated
Comment from Hotel Management
23 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for your rating from your most recent stay at Holiday Inn Express New Braunfels. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
by A verified traveler
Posted 10 Apr 2024
Large room. Good hot breakfast choices.
Comment from Hotel Management
23 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for your rating from your most recent stay at Holiday Inn Express New Braunfels. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
13 May 2024 by Marissa , Hotel Management
Thank you for your review from Holiday Inn Express & Suites New Braunfels. We are glad to see that you enjoyed your stay with us. We hope to see you again!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 24 Mar 2024
Great
Comment from Hotel Management
8 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 17 Mar 2024
Nice and comfortable.
Comment from Hotel Management
8 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Marissa - General Manager , Hotel Management
Thank you for staying with us at Holiday Inn Express & Suites during your time in New Braunfels. We are sad to see that we did not meet your expectations and would love to hear more about what we could have done better. Please feel free to reach out to me to share that experience as we are always looking for ways to improve. We hope to see you again in the future to be able to provide a more exceptional experience for you.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Marissa, Hotel Management
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
