Ratings based on 74 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2023 on Hotels
by A verified traveler
GREAT LOCATION-HOST
Posted 2 Nov 2020 on HotelsThe host was great! The terrace is oerfect, with a dreamy view of the town- I was able to see the balloons in the morning above the town. The greatest thing was tge breakfast : you can choose from all their delicious food. Coffee, juice, tea, anything and all types. The host was serving there great! They even kept our baggage for a day. And the entire package: night stay and breakfast is soo cheao. The Location in great, close to anything. Highly recommend it!!! Thank you guys.
by A verified traveler
Excellent view of Cappadocia
Posted 11 Jun 2019 on HotelsStaffs are friendly and breakfast is decent. Room is small but comfortable to stay.
Our room has a balcony which provides an excellent of Cappadocia. It is nice to chill in the balcony but our neighbour's window is facing our balcony which lack of privacy for both parties.
The room does not have an air-con which is very stuffy during our visit. It will be good if fan is provided in every room especially during summer season.
Comment from Hotel Management
18 Jun 2019 by Mustafa, Hotel Management
Dear Xave,
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
by A verified traveler
Posted 2 Jun 2019 on Hotels
Loved the hotel. Nice to have laundry but the clothes came back very wrinkled. Staff was friendly and helpful.
Comment from Hotel Management
6 Jun 2019 by Mustafa, Hotel Management
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
by A verified traveler
Posted 22 May 2019
Great breakfast and very friendly and helpful stuff. Good value for price. Would definitely recommend.
Comment from Hotel Management
24 May 2019 by Mustafa, Hotel Management
Dear Guest,
I would like to take this opportunity to thank you for your feedback that you left after staying with us.
It is always refreshing to receive such nice comments. We highly appreciate the time you took to write them.
It will be our pleasure to welcome you back in the not too distant future
Best Regards
Mustafa
by A verified traveler
Posted 6 May 2019
An amazing Cave hotel, excellent costumer service. You will have an excellent view of the central city (Göreme) from balcony.
Comment from Hotel Management
9 May 2019 by Mustafa, Hotel Management
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
by A verified traveler
Absolutely horrific
Posted 22 Apr 2019 on HotelsAbsolutely horrific, stay away from this place! I have never experienced so rude and unprofessional management. I have booked 2 nights in DOUBLE BED non smokoing room, and when I arrived they gave me twin beds smoking room. When I called the manager, he said: You should solve this with hotels.com . Simply unbelievable and rude. There is plenty of great hotels in Goreme, don't risk to lose your money and to get angry with rude and unprofessional people!
Comment from Hotel Management
19 May 2019 by Mustafa, Hotel Management
Dear Dusan,
I m writing here your reservation number and asking to Hotels.com to share your reservation in here than we can see clearly what kind of room reservation you made. You exactly know your reservation was for twin room not double room. This is your reservation number #1186666296
First All our rooms are non-smoking. If people check our room pictures they can see non-smoking sign everywhere.
We exactly gave you which room you booked. 10 minutes after you get your room. You came down reception and ask to change your room to double bed room and we said to you all our rooms are fully booked than your girlfriend ask us to refund your money. First it was after midnight we can’t give your money back also you checked in the room and use the bathroom than asking refund. When you understand to you will not get your money back you did threat us to write us bad review and you said us to you know Hotels.com Turkey manager you will tell him to remove our page from Hotels.com all these things are happened around 2:00 am but we still were same point we just said to you. We are sorry we don’t have any double bed room and we can’t refund your money.
We are running this place more than 13 years and we know what means of double bed (French bed) room and twin bed room. Before you make your reservation please check what kind of room you made your reservation and don’t blame people for your wrong reservation. We have over thousand reviews for all online channels people can read and decide who is right.
by A verified traveler
Posted 19 Apr 2019 on Hotels
Good location. Room size is big enough. Great view.
Comment from Hotel Management
20 Apr 2019 by Mustafa, Hotel Management
Dear Jaci,
Thank you . I would like to take this opportunity to thank you for your feedback that you left after staying with us.
It is always refreshing to receive such nice comments. We highly appreciate the time you took to write them.
It will be our pleasure to welcome you back in the not too distant future
Best Regards
Mustafa
by A verified traveler
Posted 6 Nov 2018 on Travelocity
5 star treatment from the owner who treats his guests like family and assists us to our needs. The breakfast was very fancy. We love staying here! Highly recommend it!
Comment from Hotel Management
4 Dec 2018 by Mustafa , Hotel Management
I would like to take this opportunity to thank you for your feedback that you left after staying with us.
It is always refreshing to receive such nice comments. We highly appreciate the time you took to write them.
It will be our pleasure to welcome you back in the not too distant future
Best Regards
Mustafa
by A verified traveler
Posted 25 Oct 2018
Hotel is close to restaurants and city center, walkable distance from the Göreme Open Air Museum. Room was small but had a good view.
Comment from Hotel Management
4 Dec 2018 by Mustafa, Hotel Management
I would like to take this opportunity to thank you for your feedback that you left after staying with us.
It is always refreshing to receive such nice comments. We highly appreciate the time you took to write them.
It will be our pleasure to welcome you back in the not too distant future
Best Regards
Mustafa
