Ratings based on 49 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2022
everything was great
by A verified traveler
Posted 19 Jun 2022
The staff was excellent. Very accommodating to special needs. The breakfast was superb, one of the best we have had.
Comment from Hotel Management
19 Jun 2022 by Andreas Egger, Hotel Management
Thank you for your feedback
We're really glad.
See you soon
by A verified traveler from Australia
Posted 26 Jan 2020
Wonderful stay , will definitely come back again ...
Comment from Hotel Management
29 Jan 2020 by family Egger & Hofer, Hotel Management
Good Morning,
many thanks for your positiv feedback! We are glad that you enjoyed your stay at our hotel!
We hope to see you in the future and wish you all the best!
kind regards
family Egger & Hofer
by A verified traveler
Cozy, quiet apartment, perfect for two
Posted 19 Feb 2019 on HotelsThe small town of Neustift was amazing and our accommodations were incredible! Nice apartment with spectacular views. The hotel staff was the friendliest we have ever encountered. The apartments are not located in the main building, so the walk to the spa/pool was about 300m. It was a wonderful stay and we look forward to the next one. Only a five minute walk to the ski lift.
Comment from Hotel Management
22 Feb 2019 by Daniel, Hotel Management
Dear Mathew, thank you so much for your review.
We hope to welcome you back someday.
Best regards
by A verified traveler from Northamptonshire
Posted 25 Oct 2018
Very comfortable, family friendly hotel. We were a group of eleven on a four day break to celebrate my husband 70th birthday and the staff were extremely helpful and friendly including arranging transfers to and from the airport. Great central location near to town centre and restaurants. Would recommend highly.
by A verified traveler from South Africa
Posted 12 Sep 2018
Great hotel for a relaxing time in Alps. We arrived late and the late arrival was perfectly organized.
Staff is friendly and supportive. Great team: Hurra!
Hotel room was spacious with comfortable beds. The shower was great; just the shower cabin is a bit cramped while the bathroom itself is more then big enough to put a larger cabin then the current 50 by 50.
Would absolutely recommend this place. And hope to stay there one day again.
Recommended
for Everyoneby A verified traveler from Daytona , Fl
Super nice hotel
Posted 31 Mar 2018The hotel is located centrally, it is very clean the rooms are beautiful and staff is excellent.
by A verified traveler
Posted 9 Mar 2018 on Hotels
by A verified traveler
A bit of a paradox
Posted 18 Feb 2018 on HotelsIt is a lovely hotel, in a lovely town. The service was very polite and friendly. Breakfast was great, and the cuisine at dinner was excellent. However...the room was very warm, and since it was -10C outside, you couldn't really keep the window open. The beds were comfortable, but the pillows were those feather pillows that your head just sinks into so it's like there's no pillow at all (had to wrap a towel around it to keep it together....that fixed it.) No top sheet, just a heavy quilt, so since the room was so hot, had to take the quilt out of the duvet cover and use the cover as a top sheet. The bathroom was very large, and the shower was tiny. And we had an unsatisfactory solution to a misunderstanding about children in the room and ensuing charges because of that. In general, a nice hotel....with some caveats.
Recommended
for Everyoneby A verified traveler from HK
Stubai Glacier hotel with great food
Posted 5 May 2017
Pros: Food, Service
Location: 20mins drive to Stubai Glacier, or less to nearby ski venues
Breakfast and Dinner were great, proper 3-courses dinner (at least) with Tuesday happens to be the GALA dinner which got 6 or 7 dishes. Room spacious, just do not pick apartment rooms because it is in another building which is 1 min drive away with little or no staff, and far away from the main building where you eat. We changed to the main building and everything is great. Staff very helpful and friendly
