Ratings based on 82 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Challis
Posted 11 Jun 2024
TV and one of the fans didn't work. It would be a very hot place to stay later in the summer without the fan.
by A verified traveler
Posted 10 Dec 2023 on Travelocity
Family of five, clean rooms, comfortable beds & bathroom shower nice. Breakfast really good , a plus!
Walls a little thin, can hear neighbors talking & laughing. Would stay here again 😁
by A verified traveler
Posted 12 Oct 2023 on Hotels
Nice hotel and room, clean and comfortable. Restaurant dinner was very good. Breakfast buffet also good.
by A verified traveler
Posted 26 Aug 2023
Very hot when I was there.
Old building with no air conditioning.
by A verified traveler from Toledo
Posted 25 Jun 2023
I really liked this hotel. Our room on the first (Americans would say "second") floor (16) was spacious, clean, and comfortable. Even though it was hot outside, the room was comfortable without AC. The restaurant was wonderful, and we ate both lunch and dinner there mutliple times. You need to make reservations for dinner at the restaurant, which you can easily do through the hotel website. Most of the hotel and restaurant staff speak English and had patience with my German. The Steppach Mitte bus stop is about 100 yeards from the hotel. You can take the bus to streetcar stops. The closest streetcar stop is five minutes away by car "Augsburg West P&R" and is a "park and ride." A car is convenient but not necessary for most to stay here. Parking is an issue at the hotel, especially when the restaurant / beer garden is open. There is no elevator. We were initially given a room (31) on the second (Americans would say "third") floor that was small, hot, and dark, with small windows. The German word that came to my mind was "finster." We had to stay in that room one night while the hotel staff arranged for a different room the next day. (The hotel was full.) The staff did a great job switching our rooms. The neighborhood is worth exploring. Kobel Cross and Bismarck Tower--both on hills with spectacular views of Augsburg--are a mile or so away. I walked to each multiple times. I would be remiss if I failed to mention that the breakfasts were simply excellent.
by A verified traveler
Posted 27 Apr 2023 on Hotels
by A verified traveler
Posted 24 Jun 2022
Beautiful facility. Old charm but with very modern conveniences. The breakfast was wonderful. We didn’t eat our evening meal but many locals did. Authentic German good. Great choice!
Comment from Hotel Management
11 Aug 2022 by the reception , Hotel Management
Thank you very much for welcoming you to our house. Your feedback is very important to us
by A verified traveler
Posted 31 May 2022 on Hotels
by A verified traveler
Do yourself a huge favor and stay here!!
Posted 5 Jul 2021 on HotelsThis place was absolutely incredible. From the first minute in the door, I felt so well taken care of. The room was beyond amazing- so picturesque and unique. The restaurant food was delicious, and a great intro for someone like me who is new to the area and the dishes. I honestly cant wait to come back!
Comment from Hotel Management
6 Jul 2021 by Rezeption, Hotel Management
Thank you very much for your feedback! We look forward to seeing you again! Kind regards The rezeption
by A verified traveler
Posted 12 Sep 2019 on Hotels
