Ratings based on 553 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Paolo at the Grand Hostel Urban was the kindest person I met during my trip to Berlin! I never felt uncomfortable talking to staff and asking questions about my stay. The check-in was smooth, and the drinks/coffee offered downstairs were incredible. The breakfast buffet was convenient and delicious, and had a lovely view of the streets and the Fernsehturm at a distance.The location is conveniently next to U8 which takes you to Alexanderplatz where there are a lot of famous sights and easy connections to other parts of the city. Though I had a few uncomfortable encounters around where I stayed, I would recommend booking with Grand Hostel Urban.
by A verified traveler
Posted 6 May 2024
We stayed in a double room with en suite facilities. Very affordable so we were surprised at the facilities. Very clean very comfortable bed. Staff were very welcoming. The Hostel is more like a hotel which is good and is very central in location. Lots of great cafes restaurants and bars all in easy access. Public transport is right outside the door making it very easy to get around Berlin. Brilliant choice
Comment from Hotel Management
14 May 2024 by Chris, Hotel Management
Hi,Thank you so much for your detailed and brilliant review. We are very happy you did have a fabulous stay with us. Wishing you all the best and hope to see you any time soon again here in Berlin. Warm greetings from the Grand Hostel Crew
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
14 May 2024 by Chris, Hotel Management
Thank you! :)
by A verified traveler
Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by Chris, Hotel Management
Vielen Dank für das Feedback. Viele Grüße aus Berlin
by A verified traveler
Great!
Posted 24 Dec 2023 on HotelsI stayed in a private room for one night. Really nice room, comfy and plenty of room. The staff were really nice. Reception had a strange smell, not sure if that was a one off or not but you are not in the reception for long anyway so it doesn't matter too much
by A verified traveler
Posted 6 Oct 2023 on Hotels
Very great stay, returned multiple times - helpful and friendly front desk staff. Solid location and easy access to most of Berlin!
by A verified traveler
Posted 11 Sep 2023
by A verified traveler
Posted 2 Aug 2023
Unlike my first room earlier in the month, this room smelled of cigarette smoke, and the bathroom was awkwardly cramped.
by A verified traveler
Posted 19 Jul 2023
N/a
by A verified traveler
Posted 21 Dec 2022 on Hotels
Service was good the location was good aswell since you couod get the u8 train to town and it was close to the hostel aswell. Bed was comfortable.
Comment from Hotel Management
10 Jan 2023 by Chris, Hotel Management
Thank you so much for the great review! :) Safe travels
