Ratings based on 56 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Great
by A verified traveler
Posted 10 Jan 2021 on Hotels
by A verified traveler
Best choice in Neufchateau
Posted 22 Jul 2020 on HotelsNice place, super nice staff
Comment from Hotel Management
29 Jul 2020 by La Directrice, Hotel Management
Chers clients,
Un grand MERCI pour votre commentaire.
Au plaisir de vous revoir dans notre établissement.
Cordialement,
by A verified traveler
Comfy hotel with air conditioning and elevator!
Posted 13 Sep 2018 on HotelsSpent one noght in Neufchateau on way to Burgundy. The hotel had many amenties we usually have trouble finding in mid range hotels in Europe. They have an elevator, air conditioning that worked and free on site parking. Our room has good sized and beds comfortable. We both remarked we had our first good night of sleep in several days. They are in the process of renovating and had a updated restaurant that is fresh and bright. The lobby and bar will be next. Service was friendly and helpful. We felt Hotel Eden was a grest find for the money and very comfortable!
Comment from Hotel Management
19 Sep 2018 by La Réception, Hotel Management
Cher client,
Merci pour votre agréable retour concernant votre séjour dans notre établissement. En espérant vous revoir prochainement parmi nous.
Bien cordialement
Recommended
for Everyoneby A verified traveler from WI
Posted 14 Jul 2018 on Orbitz
Decent price/quality ratio. Comfortable with a weird mix of classic and modern in feel. Don't expect much from the staff other than check-in and check-out, especially if your French is terrible.
Location: About a 3 minute walk down the road from the train station. The station has very infrequent service (trains every 2+ hours). Domremy and Fort de Bourlemont are each about 10 km away by car (2+ hours by foot).
Hotel: Check-in was relatively easy at 2:30 p.m. Trying to get other help from the staff in English was time-consuming and ultimately fruitless. There's a nice bar + terrace with newspapers and magazines for perusal (although some ridiculously unruly kid was walking over tables and booths when I was there and the staff (singular) didn't seem to care). There's a gate with code for entry late at night (requiring use of a stairwell). Filling breakfast with a selection of cold foods (nothing hot other than coffee beverages), but with lots of flies for some reason.
Room: The room was quaint and comfortable. Feels old, but with amenities of being new. The toilet separate from the washroom was an interesting historical curiosity. Neat, although sometimes unreliable, punchcard key system for accessing the room.
The Good: Super comfortable bed. Okay-ish WiFi. Quiet (other than around cleaning time). Bottles of water. Air-conditioned.
The Bad: No real complaints about the room itself.
The Weird: Separate toilet chamber. Wood floors contribute to that old-time feel.
Comment from Hotel Management
19 Jul 2018 by Le Service de Réception , Hotel Management
Cher client,
Merci d'avoir pris temps le partager votre expérience concernant votre séjour dans notre établissement. Nous avons pris en compte vos remarques et espérons vous revoir prochainement parmi nous.
Bien cordialement,
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by Reception, Hotel Management
Merci pour la belle note attribuée! Au plaisir de vous revoir dans notre établissement. Cordialement,
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
9 Feb 2024 by Reception, Hotel Management
Merci pour votre note, Cordialement,
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by La réception, Hotel Management
Monsieur,Nous vous remercions pour votre note.A très bientôt
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by L a réception, Hotel Management
Madame,Merci pour votre retourA très bientôt
