Ratings based on 29 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2022
I hate writing negative reviews but I feel that I have no choice in this case. My wife and I booked an "apartment" room for two nights with our 3 kids. We were so disappointed that we left after just one night (even though we didn't receive a refund).
This place is NOT a 4-star hotel. It's much closer in quality to a youth hostel. It feels run down and crowded. The staff at the front desk were nice when we arrived but did not take our complaints seriously the following day.
There was no phone in the room to call the reception, so any time we needed anything, we had to go all the way to the front desk. The AC remote wasn't working (so we had to take it to the front desk to get batteries). We were only given 1 roll of toilet paper (for 5 people).. so once again, we had to go down and get more from the front desk. Worse yet - there was mold on the wall in the shower, and we ran out of hot water while showering! The mattresses are low quality (you can feel the springs). Also, the pool is small, very cold (even in July), and has very little sitting area - all the chairs were taken and we had trouble finding a place to sit and put our towels down. In short, we did not enjoy any aspect of our stay.
While we did not expect a 5-star experience, we DID expect a four-star hotel, when in fact nothing could be further from the truth. The hotel manager didn't even bother replying to our email to her detailing our stay.
I'm writing this review to spare others from the same experience.
by A verified traveler
Not-inclusive vacation
Posted 4 Jun 2021 on HotelsThere is nothing close to all inclusive,
Bad hotel, the staff is good
by A verified traveler
Posted 30 Jul 2020 on Hotels
by A verified traveler
Avoid
Posted 21 Jul 2020 on HotelsIn fairness, we arrived 5 hours before check in. We were asked to sit on tables outside the front of the hotel, where 2 extremely drunk locals proceeded to abuse us at the great amusement of the management. If that wasnt bad enough, our car was shuffled around their limited car park, before they eventually told us to park it half a mile away, literally. We decided to forfeit the money for our booking and find somewhere friendlier and less dangerous.
by A verified traveler
Posted 9 Jul 2019
by A verified traveler from Springfield
Posted 2 Jun 2019
Best location right on the beach
Not much organized entertainment
by A verified traveler from cardiff uk
Basic room lovely view that’s the good points
Posted 4 Jul 2018Restaurant and quality of food was diabolical.. no entertainment whatsoever and nowhere to enjoy a drink other than a few tables outside ( useless if the weather is bad which it was unfortunately during my stay) so either use your all inclusive and get soaked or leave the hotel ..
I definitely wouldn’t give this hotel more than two stars , the only positive is the location on the beach.. far better hotels around in the same price range 👎
by A verified traveler from luton
Would not come back to this hotel
Posted 27 Jun 2018- only 18 sun loungers in the whole hotel
- if you want to sunbathe you have to go on the beach where it’s equivalent to £10 for sun lounger and brolly per day
- pool bar is not included in all inclusive
- room was not emptied of rubbish for 2 days
- balcony light was broken, no one fixed it upon request
- buffet food was warm/cold
Apart from that the hotel rooms were nice, beds were comfortable and had air conditioning
by A verified traveler
Posted 17 Jun 2018 on Hotels
Very nice for the price
by A verified traveler
Posted 30 May 2018
On the beach close to all the shops, restaurants and nightlife, food very poor,
