Ratings based on 648 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Great hotel at the end of Baker, would definitely recommend and stay again
Comment from Hotel Management
1 Jun 2024 by Lej, Hotel Management
Thank you for taking the time to complete our survey and giving us an overall perfect rating regarding your recent stay with us. And also, for loving the location and that you will definitely stay again in the future.
by A verified traveler
Posted 31 May 2024
Would stay agsin
Comment from Hotel Management
1 Jun 2024 by Lej, Hotel Management
Hi Christine,Thank you for choosing to stay with us and taking the time to complete our survey regarding your recent stay with us. We are thrilled to hear that you enjoyed your time with us at the Baker Street Inn; our staff all enjoyed hosting you and for sure, your kind words will encourage our staff to continue to strive for perfection, while welcoming all our guests with genuine "Nelson" hospitality and service from the heart! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
by A verified traveler
Posted 29 May 2024
I have used this hotel for years and they are always friendly and attentive to any needs.
Comment from Hotel Management
29 May 2024 by Miriam MacFarlane, Hotel Management
Thank you for choosing to stay with us again! We appreciate you taking the time to review our property.We look forward to seeing you again soon.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Front desk, Hotel Management
Thank you for choosing to stay with us and for taking the time to review our property. We look forward to having you stay with us again soon.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Lej, Hotel Management
Thank you for taking the time to complete our survey and giving us an overall perfect rating regarding your recent stay with us. We do our best to keep our standards high and go the extra mile. We take pride in ensuring that we give great customer service. Again, thank you so much and we hope to host you again the next time you visit Nelson.
by A verified traveler
Posted 21 May 2024
Liked the cleanliness and staff.
Weren't there long enough to notice anything we did not like.
Comment from Hotel Management
23 May 2024 by Lej, Hotel Management
Thank you for choosing to stay with us and taking the time to complete our survey regarding your recent stay with us. We are thrilled to hear that you enjoyed your time with us at the Baker Street Inn; our staff all enjoyed hosting you and for sure, your kind words will encourage our staff to continue to strive for perfection, while welcoming all our guests with genuine "Nelson" hospitality and service from the heart!
by A verified traveler
Posted 20 May 2024
Aaa
Comment from Hotel Management
21 May 2024 by Miriam, Hotel Management
Thank you for choosing to stay with us at the Baker Street Inn. We look forward to having you stay with us again soon.
by A verified traveler
Posted 20 May 2024
Most comfortable bed
Comment from Hotel Management
20 May 2024 by Front desk, Hotel Management
Thank you for choosing to stay with us and for taking the time to review our property. We hope to see you again soon.
by A verified traveler
Posted 14 May 2024
The parking lot are cross the road,
Comment from Hotel Management
16 May 2024 by Lej, Hotel Management
Thank you for taking the time to complete our survey and giving us an overall perfect rating regarding your recent stay with us. We do our best to keep our standards high and go the extra mile. We take pride in ensuring that we give great customer service. We hope that you will come back and stay with us again in the future.
by A verified traveler
Posted 13 May 2024
Noisy floors above our room
Comment from Hotel Management
14 May 2024 by Front desk, Hotel Management
Hi John,I am so sorry to hear about you sleep not being the greatest! Thank you for bringing these issues to our attention!! If ever in the future please let our staff know of any issues during your stay so we have the opportunity to make it right and get you into a more comfortable room. We hope to see you soon!!
