Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Grounds are well maintained. Food could have been better.
Comment from Hotel Management
23 May 2024 by Coco Sales, Hotel Management
Dear Fay,Thank you for choosing CocoLaPalm Hotel. We appreciate your review and it will be shared with the team.With thanks
by A verified traveler
Posted 21 May 2024
Spotty wi if was my only complaint. Otherwise well worth the price.
Comment from Hotel Management
23 May 2024 by Coco Sales, Hotel Management
Dear Michael,Thank you for choosing CocoLaPalm Hotel. We appreciate the 5-star rating.With thanks
by A verified traveler from wallingford
Posted 20 May 2024
Another great stay at Coco la palm . everything and everyone there was great . However the price of food and drink were off the chart high . I know prices have risen but these prices are a bit steep and off putting . We will still return but will probably eat at other locations because of these inflated prices .
Comment from Hotel Management
23 May 2024 by Coco Sales, Hotel Management
Dear John,Thank you for choosing CocoLaPalm Hotel. We appreciate your feedback and it will be shared with the team.With thanks
by A verified traveler
Posted 19 May 2024
Very private on beach location and pleasant staff. Beach bar needs improvement’s
Comment from Hotel Management
23 May 2024 by Coco Sales, Hotel Management
Dear Hans-Linhard,Thank you for choosing CocoLaPalm Hotel. We appreciate your feedback.With thanks
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
23 May 2024 by Coco Sales, Hotel Management
Dear Alrica,Thank you for choosing CocoLaPalm Hotel. We appreciate the 5-star rating.With thanks
by A verified traveler
Posted 12 May 2024
It's a beautiful property with lots of trees and small roads along the white sand beach. Staff were very friendly. It's also an absolute pleasure to have breakfast by the beach. Not easy to find other restaurants nearby other than it's own restaurant. There is also limited things to do or see within a walking distance. But they do offer all kinds of tours.
Comment from Hotel Management
15 May 2024 by Coco Sales, Hotel Management
Good day,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 11 May 2024
The property is right on the beach. The rooms are outdated and the staff was NOT friendly. The amenities are limited
Comment from Hotel Management
15 May 2024 by Coco Sales, Hotel Management
good day,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 8 May 2024
I visit Coco la palm at least once a year. It is my favorite resort in Negril. The comfort, food, people and good vibes will keep me coming back.
Comment from Hotel Management
15 May 2024 by Coco Sales, Hotel Management
Good day,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
15 May 2024 by Coco Sales, Hotel Management
Good day,Thanks for staying with us. We appreciate your feedback!
by A verified traveler from KINGSTON
Posted 5 May 2024
1. What we liked: The bedrooms are very nice, beds comfortable. Very clean. The food is excellent, reasonably priced and delicious. The staff was very friendly, willing to assist with our requests. The beach facilities are plentiful and clean.
2. What we didn't like: the cats that are all over the property. Two of us are allergic to cats. My father is an asthmatic. The cats occupied the patio areas, we were not able to use it.
The bathrooms are very dated and needs upgrading.
Despite our dislikes, we will still return to this hotel.
Comment from Hotel Management
15 May 2024 by Coco Sales, Hotel Management
Thanks for staying with us. We appreciate your feedback!
