Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
It's a beautiful property with lots of trees and small roads along the white sand beach. Staff were very friendly. It's also an absolute pleasure to have breakfast by the beach. Not easy to find other restaurants nearby other than it's own restaurant. There is also limited things to do or see within a walking distance. But they do offer all kinds of tours.
by A verified traveler
Posted 11 May 2024
The property is right on the beach. The rooms are outdated and the staff was NOT friendly. The amenities are limited
by A verified traveler
Posted 8 May 2024
I visit Coco la palm at least once a year. It is my favorite resort in Negril. The comfort, food, people and good vibes will keep me coming back.
by A verified traveler
Posted 5 May 2024
by A verified traveler from KINGSTON
Posted 5 May 2024
1. What we liked: The bedrooms are very nice, beds comfortable. Very clean. The food is excellent, reasonably priced and delicious. The staff was very friendly, willing to assist with our requests. The beach facilities are plentiful and clean.
2. What we didn't like: the cats that are all over the property. Two of us are allergic to cats. My father is an asthmatic. The cats occupied the patio areas, we were not able to use it.
The bathrooms are very dated and needs upgrading.
Despite our dislikes, we will still return to this hotel.
by A verified traveler from Colorado Springs
Posted 28 Apr 2024
Best. Beach. Ever. If you like lots of shade from almond trees and calm clear turquoise water.
Comment from Hotel Management
28 Apr 2024 by Coco Sales, Hotel Management
Dear Elayne,Thank you for the 5-star rating. We appreciate you choosing to stay here.Best regards
by A verified traveler from Victoria
Posted 27 Apr 2024
Staff are amazing!! Shout out to Dennis and Romaine at the beach bar!
Comment from Hotel Management
27 Apr 2024 by Coco Sales, Hotel Management
Dear Pamela,Thank you for choosing to stay here at the CocoLaPalm Hotel. We appreciate the 5-star rating. This will be shared with the team.Regards
by A verified traveler
Posted 27 Apr 2024
The property is very clean, the rooms were nice and spacious. We had the superior the first night with a nice patio and the next 8 we had a standard king. The beach was right outside the door. No balcony or patio but there is no bad locations we could see. The staff is friendly and accommodating. Plenty of options on where to lounge about or go for a walk to Margaritaville or hang at the beachside bars. We would recommend this property.
Comment from Hotel Management
27 Apr 2024 by Coco Sales, Hotel Management
Dear Colette,Thank you for this great review of your recent stay with us. We appreciate the 5-star rating.Regards
by A verified traveler
Posted 26 Apr 2024
First time here and it was great. We have always done all inclusive and this was our first not doing all inclusive and this hotel did not disappoint.
Comment from Hotel Management
27 Apr 2024 by Coco Sales, Hotel Management
Dear Michelle Lynn,Thank you for choosing the CocoLaPalm Hotel.Regards
by A verified traveler
Posted 26 Apr 2024
I will go back !!
Comment from Hotel Management
27 Apr 2024 by Coco Sales, Hotel Management
Dear Dawn,Thank you for choosing the CocoLaPalm Hotel.Regards
