Ratings based on 671 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Josebelle,Thank you for choosing to stay at our Red Roof Inn Needles. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 16 May 2024
Got to the room and it was over 100 degrees. The ac had not been turned on before we entered. We've been here for an hour and a half and still hot.
Comment from Hotel Management
16 May 2024 by Mike - Guest Relations RRI, Hotel Management
All you have to do is to call front desk by dialing 0 from room phone, but you didn't. When asked at 8:30 in the morning how was every thing by front desk agent you replied " Every thing was fine."And now this bad feedback???
by A verified traveler
Posted 13 May 2024
Great budget accommodation. Spacious room, extremely clean. We were asked if we wanted a ground floor room which was great as we had a lot of luggage and could park next to our door. Breakfast was adequate and the host extremely helpful in giving us some local knowledge. We would recommend this motel to anyone on a budget who appreciates a well maintained motel.
Comment from Hotel Management
14 May 2024 by Oniel Rediresponse Specialist, Hotel Management
Thank you Don, for taking the time to write a review of your stay at the Red Roof Inn Needles. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware, another thing that we liked was that you look liking to the size of our rooms and breakfast selection. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist
by A verified traveler
Posted 11 May 2024
It is a convenient place to break my travel.
Comment from Hotel Management
12 May 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey George,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Needles. It great to see our location was convenient enough for you to take a break from a long travel. Red Roof would be more than happy to accommodate you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Liegan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NEEDLES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Amy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Needles and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Apr 2024
The rooms were clean and made you feel like you were in a more upscale hotel. The staff was very friendly and I could bring my dog, most important of all.
Comment from Hotel Management
28 Apr 2024 by Tianna RediResponse Specialist, Hotel Management
Dear Fred,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Needles. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff and the cleanliness of the room. I am glad that you had a extremely pleasant stay, prompting your 5/5 score. Red Roof hope to continue to provide great experiences for you.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
13 May 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Christine, We at the RED ROOF INN NEEDLES are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Apr 2024
It is a convenient place to break a long journey
Comment from Hotel Management
21 Apr 2024 by Samantha RediResponse Specialist, Hotel Management
Dear George,We appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES. It's great to hear that you found our hotel to be a convenient place to break a long journey. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Apr 2024
Overall nice stay
Comment from Hotel Management
17 Apr 2024 by Tianna RediResponse Specialist , Hotel Management
Hello Ken, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Needles. It is so rewarding to read that you enjoyed your stay while with us. It is Red Roof primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
