Ratings based on 666 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
It is a convenient place to break my travel.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Liegan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NEEDLES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Amy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Needles and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Apr 2024
The rooms were clean and made you feel like you were in a more upscale hotel. The staff was very friendly and I could bring my dog, most important of all.
Comment from Hotel Management
28 Apr 2024 by Tianna RediResponse Specialist, Hotel Management
Dear Fred,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Needles. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff and the cleanliness of the room. I am glad that you had a extremely pleasant stay, prompting your 5/5 score. Red Roof hope to continue to provide great experiences for you.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 20 Apr 2024
It is a convenient place to break a long journey
Comment from Hotel Management
21 Apr 2024 by Samantha RediResponse Specialist, Hotel Management
Dear George,We appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES. It's great to hear that you found our hotel to be a convenient place to break a long journey. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Apr 2024
Overall nice stay
Comment from Hotel Management
17 Apr 2024 by Tianna RediResponse Specialist , Hotel Management
Hello Ken, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Needles. It is so rewarding to read that you enjoyed your stay while with us. It is Red Roof primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 12 Apr 2024
Very clean and well maintained. Staff were very helpful and polite
Comment from Hotel Management
13 Apr 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Fred, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEEDLES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be clean, staff to be helpful and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 7 Apr 2024
A little noisy, but I'm not used to the noise
Comment from Hotel Management
7 Apr 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Kevin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEEDLES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the noise disturbance. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 2 Apr 2024
Was not in the best shape or as clean as i like. Outdated and furniture not in good shape
Comment from Hotel Management
2 Apr 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Ron,Thank you for taking the time to tell us about your experience at the RED ROOF INN NEEDLES. You indicated that the cleanliness was not up to your standard, the hotel looked outdated, and the furniture was not in good shape, resulting in your experience being hindered. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Samantha Red Roof Management RediResponse Specialist
